Forum Archive


You're at the forum archive. The forums were taken down years ago due to some unfortunate astroturfing attempts by a couple retailers. At the time, I was very concerned about exposing readers to a bunch of input-that-might-be-fake, or creating a situation where the well-behaved retailers were at a disadvantage.

However, because a number of readers had posted helpful comments & reviews, and I didn't want to see it all vanish into oblivion permanently, I kept a backup around. What you're seeing now is that backup (almost 7 years old now - don't ask how I managed to get it running again...). Things are a bit scattered, and you can't post anything new (the buttons have all been disabled), but the original content is here if you're interested.


You may want to either scroll down a bit or use the Section Menu to skip the first few posts, since the first posts were largely related to registering (which is obviously no longer possible).


Ye Olde Main Forum


MAIN FORUM -> Welcome to the EyeglassRetailerReview.com forums!#topic4
AuthorMessage
admin
Site Admin


Joined: 31 Dec 1969Dec 31, 1969
Posts: 25

PostPosted: Fri Feb 17, 2006 10:15 pmFeb 17, 2006    Post subject: Welcome to the EyeglassRetailerReview.com forums!

Welcome, and thanks for visiting the forums.

The forums are here for those who wish to share experiences, and those who wish to read about the experiences of others, when dealing with online eyeglass retailers. Feel free to ask questions, post comments, etc. You do not have to register to post in the main forum.

If you haven't done so already, it might be a good idea to visit the website at http://www.eyeglassretailerreviews.com. There, you will find pricing, information, and reviews based on my own experiences. If you have comments or suggestions about the site, you can post here or send an email to eyeglassretailerreviews@gmail.com.

That being said, enjoy your stay!
Thanks for visiting EyeglassRetailerReviews.com.

MAIN FORUM -> FAQ#topic3
AuthorMessage
admin
Site Admin


Joined: 31 Dec 1969Dec 31, 1969
Posts: 25

PostPosted: Fri Feb 17, 2006 10:03 pmFeb 17, 2006    Post subject: FAQ

[b]Q: The website already has a lot of information. Why add forums?[/b]
A: Forums are a great place for others to share [i]their[/i] experiences. I've received quite a few emails from people with both good and bad experiences. Rather than attempting to integrate them into the website itself (which would be time consuming and extremely limiting), forums are a much better solution.

[b]Q: Do I have to register to post?[/b]
A: No. However, if spam and/or abuse become a problem, this could change.
UPDATE: Due to spam/abuse (surprise surprise), registration is now required. Please send me an email in addition to registering so that I know it's "you" and not a bot trying to register

[b]Q: I put together a full-fledged review complete with pictures, similar to the reviews on the website. Will you host it?[/b]
A: Yes I usually will. Simply send email to [email]eyeglassretailerreviews@gmail.com[/email]. I recommend posting about your experiences in addition to the review.

MAIN FORUM -> Has anyone checked the prescription of their online glasses?#topic255
AuthorMessage
amelia37



Joined: 23 Feb 2008Feb 23, 2008
Posts: 3
Location: New Zealand

PostPosted: Sat Mar 15, 2008 8:45 pmMar 15, 2008    Post subject: Has anyone checked the prescription of their online glasses?

I am very interested to know if online-glasses companies get the prescriptions and PD-distances correct. If you've checked your online glasses at a local optometrist please reply to this message to let me know if the prescription was correct or not! Thanks very much.

If you want to get your glasses checked at an optometrist try not to tell them where you got the glasses from (they'll get grumpy if they know you purchased online). Also tell them that you left your prescription at home - and ask them if they could right down the prescription of the glasses so that you can compare that with your prescription when you get home. That way you'll get 100% honest answers from the Optometrist. They shouldn't charge you for doing this, but if they do, it won't be very much. They have a machine that can find out the prescription of your glasses very quickly.

I have purchased glasses from Zennioptical and from 39dollar glasses recently. I'm suspicious that the lenses are not the right prescription for me so I'm going to get them checked out by a local optometrist and will post the results on this website after I do that.

MAIN FORUM -> Registration is now required to post.#topic40
AuthorMessage
admin
Site Admin


Joined: 31 Dec 1969Dec 31, 1969
Posts: 25

PostPosted: Sat Jun 24, 2006 10:55 pmJun 24, 2006    Post subject: Registration is now required to post.

Unfortunately, the forums have been hit by spam-bots twice in one week. Banning the IP's hasn't had much of an effect, and while I do try to keep on top of spam/etc, I quite honestly don't have the time needed to monitor the boards 24/7 (or to the extent needed to keep them spam free) . Being able to post without registering was great while it lasted, but alas, the time has come for it to end.

Therefore, as of now, registration is required to post. If you have some great input but don't want to register for whatever reason, feel free to contact me at eyeglassretailerreviews@gmail.com, and I'll stick it up here or on the site. I'd also of course suggest passing along your experiences to others on local bulletin boards you may already be registered at to help them out with their own purchase decisions.

Thanks again, and sorry for the inconvenience of now having to register to post.
Noucom



Joined: 29 May 2007May 29, 2007
Posts: 6

PostPosted: Wed May 30, 2007 2:13 pmMay 30, 2007    Post subject:

thanks for the activation Smile
admin
Site Admin


Joined: 31 Dec 1969Dec 31, 1969
Posts: 25

PostPosted: Sat Mar 15, 2008 6:08 pmMar 15, 2008    Post subject:

Update: Registration over the site is now completely disabled. If you'd like to post something, please email me at eyeglassretailerreviews@gmail.com with a desired username, and I'll set up an account for you to post on.

MAIN FORUM -> Read before Registering!#topic203
AuthorMessage
admin
Site Admin


Joined: 31 Dec 1969Dec 31, 1969
Posts: 25

PostPosted: Sun Jan 21, 2007 12:27 amJan 21, 2007    Post subject: Read before Registering!

After registering, you MUST EMAIL ME at eyeglassretailerreviews@gmail.com before your account will be activated. Something to the effect of "Hi. My username is User123 (or whatever your username is). Please activate my account on the forums" is sufficient.

This is being done because of bots that auto-register themselves. I now have to manually activate each account, but since I usually get 10-20 bots trying to register each day, I need a way to distinguish real users from the bots. Sending me a short email with your username allows me to do this.

Again, after registering, send an email to eyeglassretailerreviews@gmail.com and put your username somewhere in the email, and I'll activate your account.

Thanks, and I apologize for the inconvenience.

MAIN FORUM -> Australian Shipping#topic221
AuthorMessage
Noucom



Joined: 29 May 2007May 29, 2007
Posts: 6

PostPosted: Wed Jun 06, 2007 5:16 amJun 06, 2007    Post subject: Australian Shipping

Any one bough anything lately and got it ship to australia? just curious at how long it takes.

MAIN FORUM -> Cheap sunglasses (that look like sunglasses)?#topic93
AuthorMessage
Xax



Joined: 18 Dec 2006Dec 18, 2006
Posts: 1

PostPosted: Mon Dec 18, 2006 8:59 pmDec 18, 2006    Post subject: Cheap sunglasses (that look like sunglasses)?

Can anyone recommend a place to order cheap sunglasses with frames that look like sunglasses (as opposed to just tinting lenses in regular frames)? Someone mentioned heavyglare.com in another thread, but their prices aren't exactly cheap.

Thanks!
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Wed Dec 27, 2006 9:26 amDec 27, 2006    Post subject:

globaleyeglasses.com - click "RxSunglasses" - frame + lens + shipping for about $40

I just received a pair of prescription sunglasses from them and am very happy. I chose the "F-Track 317-Black" frame. I have high astigmatism and have been told for years (by Lenscrafters, Pearle, etc.) that I cannot have a wrap-style frame, that my vision would be distorted by the wrap. GlobalEyeglasses fit my prescription into a wrap-style frame and I can see perfectly.

I will send a review with pictures to the admin, which you can read shortly (assuming I get it to him promptly, and he makes it available).

MAIN FORUM -> Looking for cable temples#topic53
AuthorMessage
markdionne



Joined: 12 Nov 2006Nov 12, 2006
Posts: 1

PostPosted: Sun Nov 12, 2006 3:53 pmNov 12, 2006    Post subject: Looking for cable temples

Has anyone found any on-line sites that sell frames with cable temples? (Those are the flexible temple pieces that hook behind your ears.)
nc_ron



Joined: 19 Dec 2006Dec 19, 2006
Posts: 1

PostPosted: Tue Dec 19, 2006 2:01 pmDec 19, 2006    Post subject: Cable Temples

FramesDirect.com sells the ArtCraft Art-Bilt line. These are classic metal frames that have been around for decades. The Art-Bilt Ful-Vue model is available with cable temples and several sizes of lens and bridge.
I've had 4 pairs of these. The last frame was not made as well as all the previous - off-shore sourcing perhaps? It's still a good frame for the money, though.

MAIN FORUM -> Christmas discounts#topic76
AuthorMessage
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Sun Dec 10, 2006 5:45 amDec 10, 2006    Post subject: Christmas discounts

A couple of discounts that hit my email box recently:

MyOpticalShop.com - 10% off everything - expires 12/31 - no discount code required

EyeBuyDirect.com - Buy one $39 95 frame, get one free from the metal or plastic categories (which I think range from $14.95 to $29.95) - expires 01/01/07 - use code "Christmas2006"

MAIN FORUM -> Time to empty the 2006 FSA!!!#topic50
AuthorMessage
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Sat Nov 04, 2006 9:38 amNov 04, 2006    Post subject: Time to empty the 2006 FSA!!!

I have about $500 left in my 2006 FSA. Just visited the dentist and don't anticipate the doctor giving me new expensive prescriptions, so it's time to do a little Christmas shopping for myself ... without worry about the money since it's "use it or lose it" Razz

Thanks for the EyeBuyDirect link. I always wanted a pair of sports sunglasses but can't afford Oakley prices. The Moritz looks good at $49.95 and will be good for the upcoming winter "snow glare".

I see plenty of new eyeglass options since my purchases early this year. One thing I'd like to say about about online purchases that others may find interesting ... the glasses I purchased at winter's end/early spring of this year have held up just fine. The finish hasn't worn off, the lenses haven't fallen out, etc. I don't think I'll ever go back to a retail store, except maybe to get an idea for frames Laughing

MAIN FORUM -> anybody tried a gradient tint glasses? plz share.#topic42
AuthorMessage
XEN



Joined: 09 Jul 2006Jul 09, 2006
Posts: 2

PostPosted: Sun Jul 09, 2006 8:51 pmJul 09, 2006    Post subject: anybody tried a gradient tint glasses? plz share.

great forum, very information.
I hope to see more reviews in te future on sunglasses with prescription lenses in them Smile i've worn glasses since i was young and always admired those cool looking people wearing sunglasses Surprised

I'm looking to get one of those sunglasses and have my own RX lenses added in. But I'm still thinking as to add tint or not. I'm going to be using it for school and many many hours a day, so im thinking it probably might be weird. Nothing is going to be white, you know what i mean? So ive almost ruled out that option. But I came upon the option of "gradient tinting" and it sounds cool. I mean, what do you think? I'll use the bottom half for school when color is of importance (seeing my surrounding properly).

Anyone tried Gradient tinted glasses/sunglasses?? whats your experience, please post.

Thanks!! Very Happy

p.s. i also considered really low percentage fashion tinting.. but is it kind of a waste.. most people won't notice it and kind of a waste of money...
XEN



Joined: 09 Jul 2006Jul 09, 2006
Posts: 2

PostPosted: Sun Jul 09, 2006 10:39 pmJul 09, 2006    Post subject:

I think the best solution is for me to get transition lenses with AR (if not too expensive)..

what is the reasonable price for transition lenses? can they be extra thin??
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Sat Nov 04, 2006 9:21 amNov 04, 2006    Post subject:

This reply is months late, but I happened to get a nice gradient NON-prescription pair of sunglasses for free recently. The top is about 60% grey, the bottom fully clear. They look cool!!! I use them frequently in situations other than bright sunlight where I don't have to "see well".

I like the gradient tint and would certainly consider it for a prescription purchase. I have to raise my head (as if looking out of bifocals) to read something because the top is too dark, but that's the only drawback I've seen. Perhaps if they were prescription, I wouldn't have to do that.

My experience with transition lenses has been so-so. They darken to only 60% at most, so you still need prescription sunglasses for bright sunlight. But transitions are handy when you're in lower light, or just walking from your car to the store, etc. Sometimes I'm glad I have them, sometimes I'm annoyed that I must change to sunglasses anyway. I would recommend getting them only with "large" lenses, else you're paying a lot of money for nothing more than fashion tinting.

MAIN FORUM -> how about a forum section for non online retail#topic33
AuthorMessage
hund_



Joined: 30 May 2006May 30, 2006
Posts: 6

PostPosted: Tue May 30, 2006 9:54 pmMay 30, 2006    Post subject: how about a forum section for non online retail

man the retail stories i could tell you would curdle your blood Cool
wurlybird9



Joined: 09 Oct 2006Oct 09, 2006
Posts: 3

PostPosted: Wed Oct 11, 2006 4:05 amOct 11, 2006    Post subject:

nice idea, but even for chain shops, service can really vary from place to place. Online shops are more likely to have more centralized operations, thus, hopefully, everyone will have a more similar experience.

MAIN FORUM -> myopticalshop.com experience#topic29
AuthorMessage
jbs-1
Guest





PostPosted: Tue May 02, 2006 8:28 amMay 02, 2006    Post subject: myopticalshop.com experience

I came across this site when I did a search on this company that I bought glasses from (myopticalshop.com)

I don't write reviews at all on my online experience, too lazy...
But I have to write something about this co.

YOU HAVE TO GET A PAIR FROM THEM!

That is all I am going to say. My eyestrains are gone ever since their rimless hingeless came, and I run on treadmills alot and they don't fall anymore. I play tennis and they don't fall. They don't slip on my nose anymore and it never happened in my entire life. Lens is so clear and turnaround is only 8 days from hong kong. best online experience so far...website needs some work but they are not web pros I guess.
jps-1
Guest





PostPosted: Tue May 02, 2006 8:30 amMay 02, 2006    Post subject: they should defintely be on the OTHER RETAILERS list

Smile

MAIN FORUM -> How about info on Contact Lense suppliers#topic17
AuthorMessage
Guest






PostPosted: Wed Mar 22, 2006 8:44 pmMar 22, 2006    Post subject: How about info on Contact Lense suppliers

I would be nice to have information on contact lense suppliers also...

MAIN FORUM -> About to order...#topic11
AuthorMessage
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Wed Mar 08, 2006 7:29 pmMar 08, 2006    Post subject: About to order...

I expect to place orders with Zenni and Goggles4U tomorrow. I'll try to write reviews like the others posted. I don't own a digital camera, so I won't be able to take pics Crying or Very sad but I'll try to make up for it with words Smile



Ye Olde 39 Dollar Glasses Forum


39 Dollar Glasses -> My purchase experience#topic224
AuthorMessage
amelia37



Joined: 23 Feb 2008Feb 23, 2008
Posts: 3
Location: New Zealand

PostPosted: Sat Mar 15, 2008 8:32 pmMar 15, 2008    Post subject: My purchase experience

I ordered one pair for $39 with anti-scratch but no anti-reflective coating (because that would cost more and I was just trying out 39dollarglasses.com).

They shipped them to me in NZ within a couple of weeks. I really like the glasses frame and colour, and the frame was the right size for my face.

The frame was twisted when the glasses arrived. I managed to twist it back to straight without anything breaking! However I don't know how strong the frame is and how long it will last.

The quality of the glass on my glasses seemed poor. I cleaned the glasses but they still seemed dirty when I looked through them even though they weren't. I don't think the glass in the frames was made to a good quality or finished properly. However this may just be because I don't have anti-reflection coating on the lenses. The glare I get on my glasses when I wear them is bright and distracting so I will definitely get anti-reflection coating on all my glasses in the future. Also my glasses arrived with several small scratches near the centre of each lens. They aren't too bad, if that was all that was wrong I would be very happy with my glasses. However they are a bit distracting because they are in the centre of the lenses not off to the sides.

I don't know whether the prescription is correct or not for me. I don't like wearing these glasses as much as my old glasses (same prescription) - this may only be because I don't like the absence of an anti-reflection coating on them. I want to have my 39dollar glasses checked by an optometrist to see if they got my prescription correct when making them. When I do that and have the results I will post them in reply to this message.

I am disappointed with the glasses I got from 39dollar glasses. However I may buy from them in the future, give them another chance.

If any of you have had your online glasses checked to see if they were made to the correct prescription - please reply to this post to let me know which online businesses to trust!! Thanks

39 Dollar Glasses -> Coupon codes#topic216
AuthorMessage
admin
Site Admin


Joined: 31 Dec 1969Dec 31, 1969
Posts: 25

PostPosted: Wed Jan 31, 2007 7:49 pmJan 31, 2007    Post subject: Coupon codes

Latest codes I have are good until March 15th, and February 28th (2007). They can be found at http://www.eyeglassretailerreviews.com/39dollar.htm .

39 Dollar Glasses has been issuing coupon codes for quite some time now. Lately, they've been coming out with new ones as the old ones expire. I'll try to keep on top of the codes as much as possible, but due to time restraints, I can't promise anything. You can check http://www.eyeglassretailerreviews.com/39dollar.htm for the latest codes I have at any given time.

39 Dollar Glasses -> My purchase experience#topic48
AuthorMessage
DeltaDog2



Joined: 29 Sep 2006Sep 29, 2006
Posts: 2

PostPosted: Sun Oct 01, 2006 1:59 pmOct 01, 2006    Post subject: My purchase experience

I recently purchased prescription sunglasses from 39dollarglasses.com, and wanted to submit my review.

9/20/2006 placed my order with 39dollarglasses.com. I selected a pair of plastic sunglass frames with polycarbonate lenses, which came to a total of $59.90 with shipping.

9/21/2006 received an email that my glasses were in process.

9/22/2006 received an email that my glasses had shipped.

9/26/2006 my glasses came in the mail. They were packaged inside a hard case inside a bubble mailer envelope. I was very impressed by how quickly they arrived! I should mention that I have a fairly straightforward prescription.

The case is a basic hard sided one, and it comes with a nice microfiber cleaning cloth. The glasses look perfect with no flaws, scratches, or dirt. The prescription is perfect, and I am thrilled with the quality for the price. The frames seem sturdy and the glasses are about the weight and comfort I’d expect. I would say they’re comparable to a $20 pair - but of course, they’re prescription so I can actually SEE!

My only complaints about the glasses are not really specific to 39dollarglasses.com, but I’d like to include them as a reminder to others considering an online glasses purchase.

First, I wish I had spent more time comparing the size of the frames to the size of the nonprescription ones I like and have currently. The size listed on 39dollarglasses.com matches the glasses that I received, but they are smaller than I normally like to wear (completely my fault for not checking, but I would urge others to check this more carefully as it’s hard to tell from a picture). One really nice feature on 39dollarglasses is you can print out the outline of the frame – you could even cut it out and “try it on” if you wanted – so I really have no excuse for not doing this!

Second, these glasses have no curve to them whatsoever. I imagine that’s part of why they are economical and so quick to make, but it surprised me as most sunglasses have at least some curve. I did find other online sites where you can order curved sunglasses, but they are much more expensive.

As for 39dollarglasses, I will definitely purchase from them again. In fact I plan to place an order soon for a spare pair of regular glasses, and maybe another style of sunglasses.
wurlybird9



Joined: 09 Oct 2006Oct 09, 2006
Posts: 3

PostPosted: Wed Oct 11, 2006 4:00 amOct 11, 2006    Post subject:

nice review.

can you mention sites where you saw sunglasses with curve?

Never seriously researched sunglasses (don't need em really....plus I wore contacts up till couple years ago, so could wear any ol' pair on top)

But I know that Oakley sells Rx wraps. In addition, they manufacture the lenses. It is quite difficult to properly fit and produce such a non-standard lens. Hence, quite expensive.

However, you may have seen a more-cheaply produced solution, in which the Rx lens "snaps" into the frame. (not actually giving full visual coverage)

http://www.optical4less.com/clipin.html

HTH
DeltaDog2



Joined: 29 Sep 2006Sep 29, 2006
Posts: 2

PostPosted: Thu Oct 26, 2006 12:22 pmOct 26, 2006    Post subject: Sunglasses with curve to them

Here's the one I found that sold prescription sunglasses with some curve to them:
http://www.heavyglare.com/prescription-sunglasses.php

I have no experience with them, but their site looks pretty good.
wurlybird9



Joined: 09 Oct 2006Oct 09, 2006
Posts: 3

PostPosted: Thu Oct 26, 2006 1:33 pmOct 26, 2006    Post subject:

Quote:
XYZ OPTICS

Oakley's patented XYZ Optics® maintains visual clarity at all angles of view, even at the edge of raked-back lens contours that maximize peripheral vision and protection. Conventional eyewear bends light rays and distorts vision at the lens periphery, but XYZ Optics® maps the full lens contour to the human eye, ensuring razor-sharp vision at all angles.

39 Dollar Glasses -> Purchase experience#topic15
AuthorMessage
DizzyLizzy
Guest





PostPosted: Fri Mar 17, 2006 6:37 pmMar 17, 2006    Post subject: Purchase experience

I ordered a pair of glasses from this retailer on March 12, and they were delivered within four days, on the 16th.

The glasses were just as good as similar ones I have purchased in the past from major retailers for anywhere from $200 on up (prices paid after insurance discounts).

I paid just $39 for these, including shipping, because I had a $5 off coupon code. (happy05 is the code. Not sure when that expires.)

The metal frames I opted for are very sturdy. The dimensions were just as stated on the website.

There were no scratches on the lenses (I got the clear ones, no tint).

I can see perfectly out of them, despite having an astigmatism, so they must have gotten the prescription correct.

My only regret is not having paid the extra $25 for the antireflective lenses. I got these as a spare, thinking I would wear them only when doing home-improvement projects so as not to risk damaging my primary pair, but wish now that I had paid the extra for the antireflective lenses because I really like them a lot.

I would definitely buy from them again.


Ye Olde Goggles4u Forum


Goggles4u -> Save 20% at Goggles4U!#topic220
AuthorMessage
Jockey



Joined: 06 Jan 2007Jan 06, 2007
Posts: 6

PostPosted: Tue May 29, 2007 5:22 pmMay 29, 2007    Post subject: Save 20% at Goggles4U!

I got an email today from www.Goggles4U.com telling me that promo code "glasses" will save you 20%. It looks like that code will expire in just a few days on May 31, 2007.

After May 31, you can still save 5% when you enter promo code "arcaro" at the checkout. Very Happy
Noucom



Joined: 29 May 2007May 29, 2007
Posts: 6

PostPosted: Wed May 30, 2007 2:16 pmMay 30, 2007    Post subject:

Awsome Jockey i use the code to purchase my glasses. I got usd$5 off so it cost me about usd$20 not bad considering im from Aus

Edit: Got my glasses this morning and it was awsome, i will write a review for it when i have time.

June 12, 2007
Noucom



Joined: 29 May 2007May 29, 2007
Posts: 6

PostPosted: Wed Aug 08, 2007 8:21 pmAug 08, 2007    Post subject:

try this one "V25487"

Goggles4u -> Beware: you may receive an empty package!#topic41
AuthorMessage
huangm01



Joined: 26 Jun 2006Jun 26, 2006
Posts: 2

PostPosted: Mon Jun 26, 2006 9:13 pmJun 26, 2006    Post subject: Beware: you may receive an empty package!

Hello all,

I have a very strange story to tell. I recently (3-4 weeks ago) placed 2 separate orders for me and my husband (under different names and different email addresses since they were to be sent to 2 different locations-one West Coast, the other East Coast). They completely screwed that up. My glasses were sent to my husband and his never showed up in either location.

I emailed them to complain about the missing glasses and the shipping mishap. Waited for 2 days and heard nothing. Sent them another email and received a reply within 10 minutes that his glasses would arrive in 5 days.

Today, my husband checks his mail and received a box. He was VERY excited (since I am actually quite happy with my pair). But when he opened the box, it was EMPTY! Completely EMPTY!!! What kind of business sends out empty packages?!?

Has anybody else experienced something similar to this? I was excited and planning to purchase more pairs, but now I'm definitely going somewhere else and would recommend anyone who reads this to do the same and boycott Goggles4U!

-Melissa
(New York, NY)
sliq



Joined: 23 Dec 2006Dec 23, 2006
Posts: 5

PostPosted: Sat Dec 23, 2006 3:50 amDec 23, 2006    Post subject:

Did you get this resolved?
huangm01



Joined: 26 Jun 2006Jun 26, 2006
Posts: 2

PostPosted: Sat May 26, 2007 10:47 amMay 26, 2007    Post subject:

hello, sorry for this late post.

yes, the issue FINALLY was resolved.

after the empty box incident, i emailed goggles4u and they said that the previous frame was no longer available. they asked me to choose a new frame and claimed they would ship it out immendiately. after 2 weeks passed (the original empty box arrived after 1 week), we were fed up and requested a refund. they gave us our refund... but several days later, we received the glasses!

so all in all, a very frustrating experience that was counteracted with a free nice pair of glasses.

BUT we will be trying another site next...

Goggles4u -> 20% off with code "PEACE" - expiration unknown#topic47
AuthorMessage
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Fri Sep 01, 2006 4:44 amSep 01, 2006    Post subject: 20% off with code "PEACE" - expiration unknown

I received an email from Goggles4U offering a 20% discount. Enter code "PEACE" and get 20% off. The email mentioned something about it being valid for only 24 hours, but no specific expiration was mentioned. Try it; it might work for you.

It lowers the price to $20.79 (yup - ordered a pair - impulse purchase Very Happy ).
Jockey



Joined: 06 Jan 2007Jan 06, 2007
Posts: 6

PostPosted: Sun May 20, 2007 9:26 amMay 20, 2007    Post subject: Save 5%...No expiration

I'm certain that I saw a post someplace else on the internet that that code has expired. However, you can definitely save an extra 5% off of your purchase when you enter the promo code "arcaro" at the checkout. Best wishes on your purchase! Wink

Goggles4u -> Prescription wrong...no response yet.#topic155
AuthorMessage
Jockey



Joined: 06 Jan 2007Jan 06, 2007
Posts: 6

PostPosted: Sat Jan 06, 2007 6:38 pmJan 06, 2007    Post subject: Prescription wrong...no response yet.

I just finished emailing info@goggles4u for the second time this week trying to get a response as to what I should do now that my glasses have arrived and the prescription is not correct.

I had an eye-care professional check the glasses for me. He "spotted" them...and showed me that one lense was tilted downward towards the outside, and the other lense was shifted outwards thereby making the PD at least 7mm greater than what was requested on the order form. The prescription was for no-line bifocals.

I tried contacting goggles4u through the customer services section of their website first. A couple of days after that I emailed them directly. Today, another couple of days later, I have just emailed them again.

I'm beginning to get a really bad feeling about this. Especially, after having found some other "review" site where (I'm pretty sure that) 5 of 6 reviewers were extremely dissatisfied with goggles4u.

A low price with good product is a bargain. A low price with bad product is a waste.

I will follow up to this post if they make things right, otherwise assume the worst.

I'm hoping that they live up to their 100% satisfaction guarantee.
sliq



Joined: 23 Dec 2006Dec 23, 2006
Posts: 5

PostPosted: Tue Jan 09, 2007 3:36 amJan 09, 2007    Post subject:

same issue. (check a few posts down) they insist that it's the right description but I can obviously tell it's off. They offered to give me a refund.. which i'll take and go somewhere else..

when it's cheap.. I guess you end getting what you paid for..
Jockey



Joined: 06 Jan 2007Jan 06, 2007
Posts: 6

PostPosted: Tue Jan 09, 2007 2:07 pmJan 09, 2007    Post subject: Response received.

Today, I received responses from both Goggles4u and CCNow, whom I had also contacted (and threatened not to pay...I had never done that before in my life, honest.).

Goggles4u claimed that they had sent an earlier email to me. (All I know is that I did not get it).

They apologized profusely, and asked me to pick out some frames (2 of them) so that they could manufacture and send to me one replacement pair of glasses "as soon as possible". (I suspect that the reason for picking out 2 frames is because they do run out of stock and didn't want to have to ask me again for yet another set of frames.)

They also asked me to verify my prescription via my reply email. Which, I did gladly by copying and pasting it from my original CCNow confirmation since it was correct in the first place. (Yes, I did check to make sure).

I even went so far as to highlight the PD which should have been used on the first pair...and requested that they specifically use that PD in the manufacture of the new lenses.

One other thing...I sent a cc to my O.D. of my email to Goggles4u (complete with my prescription), and I sent a copy of that email to the customer service person at CCNow that had helped me out. I figured that it was better to dot all of the i's and cross all of the t's...just in case.

So now we wait...and hope...that all is done correctly. Which is all I ever wanted in the first place. Cross your fingers. I'll let you know what happens...in a few weeks...or possibly more.
Jockey



Joined: 06 Jan 2007Jan 06, 2007
Posts: 6

PostPosted: Tue Jan 23, 2007 8:36 pmJan 23, 2007    Post subject: Replacement glasses arrived today.

I received my replacement pair of glasses in the mail today (surprised that they arrived so quickly) and brought them to the vision center to have the prescription checked out. They seem(ed) to provide much better overall vision than the first pair.

I was told the the left lense might be a little weak, but is still within acceptable tolerances. Also, the PD was measured at 69...still not the 66 which I had explicitly asked for. But, much better than the 73-74 measured on the first pair.

I am able to read with them without any noticeable difficulty.

One more thing. The glasses came with magnetic clip-on sunglasses...which would be great except that the plastic seems to have been stressed and/or somewhat scratched. I don't wear sunglasses much, so it's not a big deal. I might try wearing them while driving sometime, but the scratches do seem to remove some sharpness in details.

Bottom line...this pair while not completely perfect, is acceptable.

Good luck everybody.
hund_



Joined: 30 May 2006May 30, 2006
Posts: 6

PostPosted: Thu Mar 01, 2007 9:25 pmMar 01, 2007    Post subject:

i love how people buy stuff online and expect a local eye-care professional to check it for them Evil or Very Mad
if you cant check it yourself than you should'nt buy it Cool
Jockey



Joined: 06 Jan 2007Jan 06, 2007
Posts: 6

PostPosted: Fri Mar 02, 2007 7:17 amMar 02, 2007    Post subject: And now...The rest of the story!

Firstly, I mentioned the fact because I felt that it was a necessary part of accurately recounting the story.

Secondly, my local eyecare professional happens to be a personal friend for whom I do professional work...Gratis! I'm quite certain that it was considered a minor reciprocity.

Thirdly, you are always free to decline. Actually, I suspect that you should probably get used to it...declining...that is.

Goggles4u -> They swapped my frames!#topic172
AuthorMessage
sc37



Joined: 11 Jan 2007Jan 11, 2007
Posts: 4

PostPosted: Thu Jan 11, 2007 9:39 pmJan 11, 2007    Post subject: They swapped my frames!

Well, I finally received them today....and they gave me differen frames than what I order! They're nice and look pretty close to what I wanted, but arn't exact...I'm gonna email them and see what they say.
sliq



Joined: 23 Dec 2006Dec 23, 2006
Posts: 5

PostPosted: Fri Jan 12, 2007 4:05 amJan 12, 2007    Post subject:

they'll probably ask you to ship it back and get your other frame or perhaps suggest a refund or like a rebate on your next pair.. as long as the prescription is good.. (I wasn't that lucky)
sc37



Joined: 11 Jan 2007Jan 11, 2007
Posts: 4

PostPosted: Mon Jan 15, 2007 2:57 pmJan 15, 2007    Post subject:

No response yet...idk if it's because of the weekend/holiday or they just wanna advoid dealing with the problem Rolling Eyes. But I will add, that the prescription seems to be correct, or pretty close. The frames seem to be pretty nice, for $25 especially...and the coatings are good too. But they just arn't what I had wanted...they are a bit bigger than what I ordered it seems and the lenses are a lot bigger than the ones I originally ordered. Doesn't help that the ones I wanted are sold out now.
sc37



Joined: 11 Jan 2007Jan 11, 2007
Posts: 4

PostPosted: Fri Jan 19, 2007 3:44 pmJan 19, 2007    Post subject:

Well, finally got a hold of them. They say to pick out two new frames, probably just so they if they need to swap, they don't have me complaining again.
sc37



Joined: 11 Jan 2007Jan 11, 2007
Posts: 4

PostPosted: Mon Jan 29, 2007 7:21 pmJan 29, 2007    Post subject:

Well I received my replacements. It was a prety quick turnaround, much less than what I endured last time. [b]BUT[/b] they didn't give me either of the two frames I sent to them again! Again, I got something pretty close to what was listed, but not exact...but they were the right color though. I'm not gonna bother them anymore about it, figure I got two usable pairs of glasses so I'll shut up.

But I'll comment on the them both, which are the titanium ones. I like the bendy frames, first ones I've ever had. Find it nice, think I'll be getting titanium from now on. Frames from them are quality and don't feel cheap.

The lenses on the frameless are perfectly polished, no rough edges...just seems that they drill mounted slighty off so the nose bridge and temples don't line up, not relaly noticeable. The lenses on the semi-frame are ok, didn't cut the exact shape so there's a minor gap in two corners, but they arn't noticeable either and should hold still. And they seemed to goof a little on the bottom exposed edges. They weren't so highly polished as the frameless were and the seemed to have messed up on a corner, almost like they sanded a corner too much. It's minor, but slightly noticeable.

Prescription is right on...and both pairs are identical, I can switch between them with no issues. And they seem to be a tad bit stronger, as they should be, than my old ones I've had for a few years.

I'd order again, guess can't expect too much for $24. I'd give it a 3 outta 5. Customer service was good and they'll work with you, I'll give them that.
sliq



Joined: 23 Dec 2006Dec 23, 2006
Posts: 5

PostPosted: Wed Jan 31, 2007 10:26 pmJan 31, 2007    Post subject:

I'm still waiting on mine but not holding my breath

Goggles4u -> order#topic101
AuthorMessage
sliq



Joined: 23 Dec 2006Dec 23, 2006
Posts: 5

PostPosted: Sat Dec 23, 2006 3:49 amDec 23, 2006    Post subject: order

ok so I ordered mine around in the beginning of nov and received it last week after a month n half of waiting because for some reason the package got returned.

It was well packaged and all and that's about it.
problems

- I ordered 2 pairs, paid an extra $10 because of my high prescription (7+)
- one pair was ok but the other was NOT thinned. There was a visible different between the 2 glasses when it came to the thickness of the lenses
- both pairs are not really the same strengh. While one was slightly off the other pair was completely off
- I emailed them 3 days ago and have yet to hear from them on how to go about the return policy etc
- holiday season rush/delay?

I'll give them the benefit of the doubt and will come back to update this.

Goggles4u -> Goggles4u order#topic51
AuthorMessage
phetish



Joined: 06 Nov 2006Nov 06, 2006
Posts: 1

PostPosted: Mon Nov 06, 2006 9:24 pmNov 06, 2006    Post subject: Goggles4u order

Just received my order.

Dates:
ordered: Oct 16
Shipped: Oct 19 (according to CCnow order tracking)
Received: Nov 6

One thing that was odd - CCnow showed a ship date of Oct 19, but the postmark on the box was Nov 2 from Cerritas, CA. I'm guessing that this company manufactures in Pakistan and bulk ships orders to California for shipping to the rest of the US.

Packaging - seems to have gotten cheaper compared to previous reviews. the glasses were wrapped in a microfibre cloth and slipped in a plastic baggie. That was then wrapped in some cotton wadding and dropped into the traditional glasses case with chinese characters printed on the top. That was slipped into a lightweight cardboard box for shipping. Honestly, I wouldn't expect any damage during transit, but the glasses case could end up bent or scratched during shipment.

Quality: Decent - there are some minor fit/finish issues. the corners have very minor gaps, the wire along the bottom (semi-rimless) isn't completely straight, lens not exactly centered in the frame (front to back). All in all for $33 I'm happy. I'll order some sunglasses this winter as well.

As for the prescription: It's pretty good. My optometrist used 1/8 (.125) increments for my Rx and Goggles4u only uses 1/4 (.25) increments, so I had to "fudge" a little. After some adjustments, my vision is pretty good, although my depth perception is completely whacked. I'll have the RX checked and make sure that it's correct, before I make any judgments.

Derek

Goggles4u -> Received my order today#topic46
AuthorMessage
clearvision



Joined: 18 Aug 2006Aug 18, 2006
Posts: 3

PostPosted: Wed Aug 30, 2006 12:41 pmAug 30, 2006    Post subject: Received my order today

I received the glasses I ordered from Goggles4U today. On the CCNow order status page, I was told the glasses shipped on August 11th. In actuality, they shipped on August 22nd according to the postage sticker and the custom form filled out on my package. I paid $25.00 US dollars for the glasses whereas the custom form says the value is $35.00. I did not have to pay customs but if I had of won the "pay customs lottery" this time round, I would have had to pay more. They shipped from Miami, Florida.

The glasses themselves are the totally rimless kind where there are screws in the lenses. I bought them as a progressive pair of glasses while I am working on improving my vision naturally. Therefore I am okay with the quality of the glasses, but would be thinking they are awfully flimsy for everyday use otherwise. The coatings and the actual prescription seem fine. I think the PD is good as I don't feel any strain.

Overall, I would say I'm happy with this purchase considering the price and what I am using them for. I would highly recommend these as a back-up pair, but don't think they are cut out for heavy usage. Maybe the more expensive frames would be stronger.

P.S. I forgot to add that Goggles4U does not list the arm length on any of the glasses. I took a chance anyways and I think mine are about 140mm when I really need a 135mm. I am going to have to figure out how to adjust these myself, or take them in somewhere and pay a bit for someone else to adjust them.

Goggles4u -> just ordered#topic32
AuthorMessage
hund_



Joined: 30 May 2006May 30, 2006
Posts: 6

PostPosted: Tue May 30, 2006 9:48 pmMay 30, 2006    Post subject: just ordered

will let you know on quality.i can check them at work Cool
hund_



Joined: 30 May 2006May 30, 2006
Posts: 6

PostPosted: Tue Jun 20, 2006 10:36 pmJun 20, 2006    Post subject:

well they finally came in Cool took 3 weeks

they were shipped from florida

we'll do the cons first Cool

cons
ordered gunmetal got bronze frame[no biggy]
pd was to the extreme of tolerance
center thickness of lens was 1.0 and 1.1 mm[should be at least 2.0 mm]

pros
frame made in japan and not china or gasp pakistan Twisted Evil
power of lens check dead on with no abberations.
i was leary of glass hi index[thinner] but it was thinner photogray glass
ar coating while not the newer smudge resistant type was very good

i am very satisfied with my $28.50 metal frame,high index photogray glass,ar coated glasses.

will buy from them again

Goggles4u -> Now shipping orders from their US office#topic14
AuthorMessage
admin
Site Admin


Joined: 31 Dec 1969Dec 31, 1969
Posts: 25

PostPosted: Thu Mar 16, 2006 5:37 pmMar 16, 2006    Post subject: Now shipping orders from their US office

As most people know, Goggles4u has been shipping from Pakistan. I've just received an update from them, and they are now shipping some orders from their US office as well. I wouldn't guess this will affect most orders much, except that shipping to some areas will probably be quicker.

If anyone receives glasses sent from their US location, I wouldn't mind hearing about your shipping time, whether there is any difference in the packaging, and anything else you might notice Smile

Thanks.
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Fri Mar 31, 2006 9:19 amMar 31, 2006    Post subject:

I just received an order, shipped from Florida. I placed my order on 3/19 and received it on 3/30, so the turnaround time would seem to be less.

I didn't get the "interesting cloth packaging", btw Laughing

Goggles4u -> Extra charge for high astigmatism?#topic8
AuthorMessage
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Fri Mar 03, 2006 12:27 pmMar 03, 2006    Post subject: Extra charge for high astigmatism?

First of all, thank you to the administrator for the site and the forums. I just had cataract surgery which (of course) changed my prescription, so I'm in the market for multiple pairs of eyeglasses.

I have a lot of astigmatism (3.25) in one eye. Zenni charges an extra $9, and some other sites won't even accept my prescription.

There is no mention of astigmatism or extra charges at Goggles4U. Does anyone know if they accept high astigmatism prescriptions, and if there is an extra charge? Thanks.
admin
Site Admin


Joined: 31 Dec 1969Dec 31, 1969
Posts: 25

PostPosted: Sun Mar 05, 2006 3:23 amMar 05, 2006    Post subject:

I'll try to find out for you.
admin
Site Admin


Joined: 31 Dec 1969Dec 31, 1969
Posts: 25

PostPosted: Sun Mar 05, 2006 4:47 amMar 05, 2006    Post subject:

I inquired, and the reply I got was as follows:

Please let us have the complete prescription and we will let you know if we can produce it or not. We have our own lab where we produce our own custom lenses for very high or difficult prescription.

Their email address is info@goggles4u.com. You'll have to send the full prescription details there to find out for sure.

Let us know how it turns out.

Good luck!
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Sun Mar 05, 2006 5:20 amMar 05, 2006    Post subject:

will do, thanks!
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Sun Mar 05, 2006 3:25 pmMar 05, 2006    Post subject:

I sent my full prescription and received the following:

Quote:

Dear Client,
We can produce your glasses without any problem.


For what it's worth, I have high astigmatism (-3.25) in one eye. No other numbers are "unusual".

I have to check to be sure, but believe this makes Goggles4U the cheapest option for me, a few dollars cheaper than Zenni.

Thanks again for this site; very useful information.
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Fri Mar 10, 2006 8:57 amMar 10, 2006    Post subject:

Well, I placed an order for transitions lenses and got the following response:

Quote:
Dear Client,
This refers to your above order.

Regret to inform you that we can not offer glasses in your prescription in plastic lenses sun sensor gray. We can only offer your prescription in plastic lenses. Please let us know if you would like to accept. Remaining amount will refund back to you.

We apologize for this inconvenience.


Too bad, because I really liked the frame. I've had transitions lenses in the past, so it must be something in their setup that cannot manufacture them.

They did get back to me in less than 24 hours, so I can't complain about the timing.

Oh well, I'll just have to look elsewhere ...
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Fri Mar 10, 2006 4:00 pmMar 10, 2006    Post subject:

Received confirmation of order cancellation just a few hours later.

Though things didn't work out for me, my experience with Goggles4U was positive. I would order from them again (just not transitions Laughing ).
admin
Site Admin


Joined: 31 Dec 1969Dec 31, 1969
Posts: 25

PostPosted: Sun Mar 12, 2006 9:23 pmMar 12, 2006    Post subject:

Glad your experience has been good, althought it's unfortunate you couldn't get the glasses done. For the most part, I've heard that people have had pretty good experiences with the Goggles4u support.


Ye Olde Optical4less Forum


Optical4less -> Second order 04-03-2007#topic218
AuthorMessage
kvl



Joined: 15 Mar 2007Mar 15, 2007
Posts: 2
Location: Florida

PostPosted: Tue Apr 03, 2007 9:54 pmApr 03, 2007    Post subject: Second order 04-03-2007

Frame: mbendable mb036 Gold
Lense: Transitional Grey
Total Cost $116

Order 4-03-2007, still in Making Status 04-09-2007.
Status has just changed to Shipping on 4-10-2007.
Destination - United States of America
The item left Hong Kong for its destination on 16-Apr-2007
Received the glasses 21-Apr-2007. The frame is made in Italy.
The glasses look nice and well made. My daughter is very happy so far.

Optical4less -> Ordered 3-15-2007, Received 3-28-2007#topic217
AuthorMessage
kvl



Joined: 15 Mar 2007Mar 15, 2007
Posts: 2
Location: Florida

PostPosted: Sat Mar 17, 2007 10:56 amMar 17, 2007    Post subject: Ordered 3-15-2007, Received 3-28-2007

I put in an order for my eight year old daughter. I did get $10 Off the price from the coupon posted in this website.
Frame(59) + Lense(59) + 8 (shipping) - 10=$116 Total price for bendable frame and transition lense. This is my first time order glasses from the internet. I will keep you posted on this order. I am very thankful for having this website.

Here is the order details:
Frame : mbendable MB022 Dark_Silver 1$59.00 USD
Size of current frame : 48mm x 26mm - 124mm
Total frame width: 125 mm
"Choose by our professionals"
Lens Type : Transition_Brown(1.56) $59.00 USD
Prescription Info
PD : 59
OD (Right)-1.50
OS (Left)-2.00

Shipping$8 USD
Discount7.94% OFF (use the coupon from this web site for $10 off)
Pay Method : credit_card
Pay status : Paid
Total price : $116 USD

I placed this order on 3-15 and it is shipped on 3-20.
Left HongKong on 3-22. Destination USA.
Arrived yesterday afternoon 3-28. My daughter seems to be very happy so far. The glasses tend to slide down her nose a little bit. Other than that no headache nothing bad...
I plan to order an other pair for my older daughter next week after her eye exam.

Actually, this actually cost $119 on my credit card. Not a big deal.
After a month of use, my daughter are very happy with the glasses. The frame is made in Japan. The transition lenses work very well. High quality glasses. I took some pictures but don't know how to post them here.

Optical4less -> CUSTOMERS BEWARE!#topic117
AuthorMessage
hurstbrook



Joined: 27 Dec 2006Dec 27, 2006
Posts: 3

PostPosted: Wed Dec 27, 2006 5:12 pmDec 27, 2006    Post subject: CUSTOMERS BEWARE!

I ordered my first pair of glasses from optical4less end of September after reading good reviews. After placing the order, I noticed I had input my prescription details wrongly, got my left and right lens mixed up. I e-mailed optical4less within 10 hours (their website states any changes to be notified within 24hours). They eventually replied to my 3rd e-mail, saying I was too late. I resent my 1st message and they acknowledged they did receive it, but the lab did not accept the amendment although it was within the specified time frame. They asked me to pay another £10, which I reluctantly agreed to do. I then received the glasses after 3 weeks, but noticed the lenses had not been cut to fit the frame properly. There was a significant gap between the lens and the frame on both sides, worse on the right lens because I could slot a piece of paper through. I mailed optical 4less and received a response from Fiona, who asked me to take photos so she could show them to the lab people. I did so accordingly, then Fiona asked me to send the glasses back to them. I sent the packet by registered mail, which should take maximum 10 working days. Although I kept chasing to see if they had received them back, Fiona only eventually confirmed a week after they arrived. So now I am assuming my glasses will be repaired and I have been chasing since 1st November, but to no avail. They have had my glasses back for over 2 months and I have not had a single response to my numerous e-mails. The last 2 e-mails I sent have requested a refund seeing that the glasses were faulty and they claim to provide a 30-day guarantee. I am fighting a losing battle as they already have my money so do not care. Mad Crying or Very sad
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Thu Dec 28, 2006 5:37 amDec 28, 2006    Post subject:

File a dispute with your credit card company. Provide a timeline with details: when you ordered, what you paid, what you received and what is wrong with it, copies of email correspondence, etc.
hurstbrook



Joined: 27 Dec 2006Dec 27, 2006
Posts: 3

PostPosted: Thu Dec 28, 2006 4:28 pmDec 28, 2006    Post subject: customers beware

will try that and see what happens. thanks for tip.
hurstbrook



Joined: 27 Dec 2006Dec 27, 2006
Posts: 3

PostPosted: Wed Jan 17, 2007 11:09 amJan 17, 2007    Post subject: customers beware

thanks jps, used your advice and money has just been refunded to my account!

Optical4less -> Frustrating experience - very disappointed with O4L#topic43
AuthorMessage
maiea



Joined: 18 Aug 2006Aug 18, 2006
Posts: 3

PostPosted: Fri Aug 18, 2006 1:31 amAug 18, 2006    Post subject: Frustrating experience - very disappointed with O4L

After all the great, glowing reviews about O4L, I decided to order a pair of glasses with them, and it's been an extremely frustrating experience.

In short, it is now over 2 months and I have yet to receive a pair of glasses that I can use!

The long story is this: I ordered a pair of glasses w/plastic frames, and paid the extra $35 for the lenses since my prescription is quite high. (I basically paid $64 for my pair of glasses.)

I received a pair within 2 weeks that looked very nicely constructed, and I was pleased with them, until I started to try to wear the glasses. They gave me headaches each time I tried to wear them, and emailed their customer service. We ended up emailing back and forth for about a week until it was determined that my glasses were made with the wrong prescription!

At this point, they offered to make me a new pair since it was their error. Two weeks later - still no glasses so I contacted their customer service again. I was assured that they were made and that they had already been mailed to me, but this time they did not send via registered mail so the package could not be tracked.

Another two weeks later, I still had not received the glasses, so I emailed customer service again and told them that it had been over a month since I was told a 2nd pair was being made, and about 2 months since I placed my order and PAID for the order, and have yet to receive a wearable pair of glasses from O4L. This was a week ago, and I have not received ANY REPLY from O4L. It seems they ignored my email.

At this point, I don't know if I will ever get a pair of glasses from them of my correct prescription, but I am sure I will never order from O4L again and strongly advise people to NOT order from them. If they send you a correct prescription the 1st time around, then you're lucky, but if they have made any mistake, it's a NIGHTMARE.
wanderer



Joined: 03 Sep 2006Sep 03, 2006
Posts: 1

PostPosted: Sun Sep 03, 2006 10:21 pmSep 03, 2006    Post subject:

maiea, that's terrible! to think that i was about to purchase from optical4less too...is there nothing else you can do? i was perusing their site, and they actually don't have an explicit 100% quality guarantee. i think what would be most effective is to post your negative experience in other public forums (redflagdeals.com, etc) to caution others - once their sales start hurting, i think they'll start to be more attentive to rectifying their errors.
maiea



Joined: 18 Aug 2006Aug 18, 2006
Posts: 3

PostPosted: Mon Sep 04, 2006 4:58 amSep 04, 2006    Post subject:

wanderer wrote:
maiea, that's terrible! to think that i was about to purchase from optical4less too...is there nothing else you can do? i was perusing their site, and they actually don't have an explicit 100% quality guarantee. i think what would be most effective is to post your negative experience in other public forums (redflagdeals.com, etc) to caution others - once their sales start hurting, i think they'll start to be more attentive to rectifying their errors.


Hmm, I'm not really registered on many forums, I only registered here because I was (still am) so frustrated. To date, I have not received a replacement pair.

I did however, email their customer service again and basically the lady I was talking to in the past (about the wrong prescription and getting a replacement) seems to have completely forgotten about my situation, so I had to re-state the problem to her - took about a week of emailing back and forth to clarify this issue. Anyway, she told me exactly the same thing as before, that they made a replacement pair and sent it to me. But here it is, September now, and I still don't have this so-called "replacement pair". I just don't know what to do. I want my money back, and I've since ordered glassed from Goggles4U, and at least those arrived in satisfactory time and are the correct prescription.
maiea



Joined: 18 Aug 2006Aug 18, 2006
Posts: 3

PostPosted: Sat Oct 21, 2006 2:39 amOct 21, 2006    Post subject:

Okay, my final update to this thread.

I emailed O4L a week ago telling them the glasses still haven't arrived, and at what point would they consider them lost in the mail?

Their reply was that they do consider them lost after 2 months, but it is not their problem that the post service lost them.

To say I am extremely disappointed with O4L is an understatement. I am furious that I paid them $65 for glasses and have not much (frames?) to show for it.
hulahope



Joined: 19 Dec 2006Dec 19, 2006
Posts: 1

PostPosted: Tue Dec 19, 2006 10:15 amDec 19, 2006    Post subject: Optical4less are shocking

Had exactly the same experience. Incorrect set of glassess sent. I asked them to post me a new lense, and they would not. So I returned the package and they have now ignored every single email I've sent. Rubbish product and rubbish service. Avoid like the plague.

Optical4less -> Very good purchase experience#topic49
AuthorMessage
becksod



Joined: 13 Oct 2006Oct 13, 2006
Posts: 1

PostPosted: Fri Oct 13, 2006 5:53 amOct 13, 2006    Post subject: Very good purchase experience

Just received my glasses from optical4less and I'm really pleased with the quality and speed. Order placed on Sep 28 and received after 12 days.
My transitional progressive glasses are excellent and lenses surpass my expectation as i though they would be thick but are very light and nice to wear.I just have to get used to them as first time for progressive spectacles, but with also being a sun spectacle outside lens clear indoors they are great.

Optical4less -> Premium Anti Radiation Multi-coating?#topic27
AuthorMessage
coolme
Guest





PostPosted: Fri Apr 28, 2006 11:34 amApr 28, 2006    Post subject: Premium Anti Radiation Multi-coating?

Out of all the retailers reviewed in this site, this is the only retailer that offers this feature. Supposely, this blocks ELF/VLF radiation, is this any good for my eyes? Has anyone ordered a pair with this coating? Or is this just a way to rake in more money?

Thanks
robbiemaddren



Joined: 17 Aug 2006Aug 17, 2006
Posts: 1
Location: Wanganui, New Zealand

PostPosted: Thu Aug 17, 2006 5:29 amAug 17, 2006    Post subject: Anti Radiation Coatings

Yes they do work but they are only useful if you spend a lot of time in front of a Normal CRT computer Monitor or close to a TV. If you have a LCD Monitor it is a waste of time adding this extra coating as LCD Monitors put out very little Radiation. I have only found two internet sites that offer this coating and none of my local optometrists offer this coating. Normally if you can find a Optometrist/Store that offers this coating you would be looking at $100-$300 extra, so O4L have a good deal at only $29. Basically being close to a CRT Monitor exposes your eyes to a lot of Radiation which can lead to eyesight problems. Most people buy a anti-glare and anti radiation screen to put on front of there monitor to stop the harmful radiation and the glare. They are $5 each in NZ.

Optical4less -> Purchase experience 2#topic34
AuthorMessage
chank



Joined: 25 Apr 2006Apr 25, 2006
Posts: 3

PostPosted: Tue Jun 13, 2006 3:33 pmJun 13, 2006    Post subject: Purchase experience 2

Thought I would add my recent experience using Optical4Less.
I ordered a pair of black plastic glasses (P083 Black) with a grey tint as I wanted sunglasses mainly for driving. Order was placed on 30 May 2006 via the website with no problems. I quickly got an accurate conirmation of my order via e-mail. I also go a link to a web page where I could see the status of my order.

I noticed that they recommended between 5-8 days for manufacture of lenses and and additional 3-4 days for tinting so I didn't expect anything too soon. However, on 5 June 2006 I noticed that the order status had changed to shipped! Three days later the glasses arrived!

BUT, oh dear. I received the correct frames, but the lenses had no prescription applied and had no tint! They had just shipped the frames! This was the weekend and so I sent an e-mail to the customer service account. On Monday I got a reply back saying that they had sent two pairs: one was just the frames and the second was another frame with my lenses! And on 12 June the second pair arrived.

I am still a bit confused about what happened to my order. Because there was only four days between the arrival of the two pairs, I can only assume that they sent the first pair then quickly realized the mistake and made a second pair which they then shipped before telling me.

As described by the others, glasses arived in a hard plastic case inside a carboard box. The lenses were wrapped in lens cloth then wrapped in bubble wrap. The glasses were firmly held in the box. Seemed adequate protection.

The lens prescription is not perfect, but it is certainly good enough. My prescription is quite low so I don't know how someone with a stronger prescription would fair. The quality of the lenses appears to be fine and the frame quality is good and sturdy, although it is a little wide.

Overall impression: good. There was a mix up with the order and their customer service was quick to resolve and followed up to make sure I received the second pair. And as mentioned the overall quality is good and is certainly well worth the price. I would certainly use them again and I think I would recommend them to others too.

Optical4less -> Purchase Experience#topic20
AuthorMessage
armaraas
Guest





PostPosted: Thu Mar 23, 2006 8:43 pmMar 23, 2006    Post subject: Purchase Experience

Ok, time for some feedback on Optical4Less. Order from there a little over 2 weeks ago, received an email about 1 week later that the glasses had, received them about a week after that. I was quite surprised at how quickly they got here (WI) from Hong Kong.

First impressions were pretty good. Came with 2 cleaning cloths and a case. The case isn't that great, (same with Zenni, I forgot to mention that), but the case isn't very important to me. I have several left over from the years of buying $300 glasses. And if I am only paying $40-80 for glasses, I'd rather the money spend on them then a good carrying case. Anyway, I ordered rimless, Hi Index 1.67 lenses. The total was around $77. The lenses are polished very clear which is kind of nice, makes them even less noticeable while wearing them (to others, not me). The frame I ordered feels very stury and strong. The glasses are pretty light, and the 1.67 hi index lens is noticably thinner than the 1.59 that others sites have (like Zenni Optical). However, I am not sure if they are that much thinner that it is a neccessity to order them, though if your prescription is too high you may not have a choice. The presciption is accurate to what I gave them, though I am suspicious of getting a bad prescription from the Dr, so I am getting that doubled checked this weekend. I seem to be able to see just as well if not better with my older glasses, so I am afraid they increased my prescription with one eye unneccessarily. If I find that out to be true I will most likely order another pair from Optical4less. It was a pretty good buying experience and I am happy with the glasses. For now this site comes highly recommended from me.


Ye Olde Zenni Optical Forum


Zenni Optical -> Purchase experience#topic19
AuthorMessage
ARMARAAS
Guest





PostPosted: Thu Mar 23, 2006 8:10 pmMar 23, 2006    Post subject: Purchase experience

It's great to have site like this, it's very hard to find information online for eyeglass retailers and this site has helped immensely. Time for me to try to contribute and help this site grow hopefully.

Purchased from Zenni about a month ago. The customer service wasn't anything to special, received an email that the order was placed and the orders are sent with in a few days of being placed. I don't believe I heard from them again after, but the glasses arrived 2 weeks later, about what I expected. Upon first inspection the glasses looked good, very light. They were rimless. The frame arms feel verry flimsy, but not a big deal to me as I am usually pretty easy on glasses and am not worried about breaking them, and they are light. I have a higher perscription in one eye(of which I am afraid the Dr changed in my last checkup and that it really shouldn't have). The lens thickness was the same as what I had on my retail store pair that I paid a couple hundreds of dollars for.

The lenses looked good. No scratches. Clean easily. I did have to pay an extra $9 for the higher perscription. I did take them in to get them checked and I found out the other lens was overpowered by -.25. Not a really big deal, for $45 I won't complain much. I bought another pair from another site (Optical4less) that will probably be my main pair and these will be a backup. If I do find out this weekend that I got a bad prescription from my last check up I will reorder from the other site but probably will not reorder from here as I will then already have 2 passable backup pairs, even tho new ones from here would only be $36. For the price and from my experience I wouldn't hesitate to recommend this site for now, and will probably order from here again in the future. However I will probably use Optical4less for my main glasses, this site will be for backups or sunglasses.
amelia37



Joined: 23 Feb 2008Feb 23, 2008
Posts: 3
Location: New Zealand

PostPosted: Sat Mar 15, 2008 8:20 pmMar 15, 2008    Post subject:

Did you have the optical4less glasses checked also to see if they made them to your prescription? I ordered 2 pairs of Zenni optical glasses. Both seem somewhat different from my prescription (things are a bit blurry at a small distance when they shouldn't be). I don't feel comfortable wearing them if they are not the right prescription for me because I get headaches a lot - its important that my glasses are accurate. But the frames were nice, the anti-reflection coating was good and overall the glass and the frames were good quality. I might order from here in the future, but I think I will try optical4less first.

Zenni Optical -> Slooooooow website#topic25
AuthorMessage
chank



Joined: 25 Apr 2006Apr 25, 2006
Posts: 3

PostPosted: Tue Apr 25, 2006 6:57 pmApr 25, 2006    Post subject: Slooooooow website

As I am in the hunt for some new prescription sunglasses I happened across this website and forum. Really useful stuff. Thanks!

But thought I would mention that I found the Zenni Optical website to be extremely slow. So slow in fact that as a potential customer it is putting me off.
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Thu Apr 27, 2006 11:42 amApr 27, 2006    Post subject:

presumably a temporary problem that's been resolved ... no problem accessing their site right now
AngelCry



Joined: 05 Feb 2007Feb 05, 2007
Posts: 1

PostPosted: Wed Feb 07, 2007 2:41 amFeb 07, 2007    Post subject: slow response

I have not had any problems with the website. Perhaps it was a temp problem or maybe your computer was having some difficulties.

Zenni Optical -> New polarized clip-on sunshades available#topic44
AuthorMessage
Harry



Joined: 08 Apr 2006Apr 08, 2006
Posts: 1

PostPosted: Fri Aug 18, 2006 9:37 amAug 18, 2006    Post subject: New polarized clip-on sunshades available

Zenni now has $3.95 polarized clip-on 80%-gray-tint sunshades available for all their glasses. These are claimed to be elegant, very lightweight, and non-dorky; they pick a size, from eight available, that roughly matches the glasses you order. Has anyone here tried them? Any pictures?

The $2.95 clip-ons that Zenni used to sell and that they described as dorky weren't polarized. I got a some and found that they were heavy and so not very comfortable to wear. By contrast, I find their polarized magnetic clip-ons (+Sunshade Models) to be lightweight and very comfortable; while they exactly match the glasses you order, they aren't available for all glasses, as these new ones are.

Zenni Optical -> New rimless lens options available#topic12
AuthorMessage
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Fri Mar 10, 2006 9:04 amMar 10, 2006    Post subject: New rimless lens options available

I ordered a pair of glasses from Zenni just yesterday. While researching what to order, I had no problem picking a rimless frame, but initially had difficulty choosing a lens size. The information about lens size wasn't clear.

That's changed. Now, they offer about 20 different lens sizes, giving you the exact dimensions of each and a picture of what shape they are. It makes picking a lens shape much easier; for me it became a "no brainer" as I knew exactly what size/shape I wanted.


Ye Olde Eyeglass Direct Forum


Eyeglass Direct -> Good retailer#topic6
AuthorMessage
Myope



Joined: 19 Feb 2006Feb 19, 2006
Posts: 1

PostPosted: Sun Feb 19, 2006 2:00 pmFeb 19, 2006    Post subject: Good retailer

Purchased plastic sunglasses with plastic polarized lenses. Look fine, (even with my high -6.00 Rx!) and were inexpensive. Would use this retailer again.


Ye Olde Eyeglass Factory Outlet Forum


Eyeglass Factory Outlet -> Eyeglass Factory Outlet offers some different frames on eBay#topic21
AuthorMessage
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Wed Mar 29, 2006 9:51 amMar 29, 2006    Post subject: Eyeglass Factory Outlet offers some different frames on eBay

Seller "eyeglassfactoryoutlet" offers some different frames on eBay than on their website. They are currently offering some "one of a kind" and "vintage" frames, including designer frames.

Bidding seems to start at $9.50 for all frames. They state that their charge for prescription lenses is less than other discount operations, but don't give any specific prices.


Ye Olde EyeGlassesWorld Forum


EyeGlassesWorld -> EyeGlass World was a terrible experience#topic18
AuthorMessage
NeverAgain



Joined: 23 Mar 2006Mar 23, 2006
Posts: 1

PostPosted: Thu Mar 23, 2006 3:29 pmMar 23, 2006    Post subject: EyeGlass World was a terrible experience

I had my eyes examined at EyeGlassWorld a few days ago. For 3 days I got the run-around with regard to my prescription and lenses. The tech read my glasses wrong, the Optometrist prescribed the wrong power for the bifocals as well as the contacts. On the third day, after more of a run-around, I requested a full refund of over $300. They wouldn't refund the cost of the exam, even though the prescription had been changed 3 or 4 times and several mistakes were made with regard to the strength. I don't think anyone remembered what was supposed to be on the prescription. In the end, they handed me a prescription with a strength for contacts that had been determined to be incorrect along with a prescription for the glasses that did not work for me the first time around.

Even though I'm out the $80 for the exam, I felt it was time to cut my losses and go elsewhere. Had I waited to get the second glasses, I was afraid they would still be incorrectly prescribed and I'd had an even longer wait for glasses. I didn't mention the horrible job done at their lab for the first glasses.

They may advertise a certain price and may even chase you out to your car because the "manager" heard you were having such difficulty and wanted to give you the best deal you can find anywhere. They smile widely as they sink their teeth into your wallet.

After they agreed to a refund (minus the exam), the door was literally slammed into my arm on the way out. I would have filed charges against the employee but that would have meant another $20 for the warrant, not to mention extending an already horrible experience.

I've condensed the entire 3 days but there were many several other problems related to miscommunication between the eye doctor, technicians, sales persons and lab.

Never Again will I go to this type of place for my vision needs. Crying or Very sad
hund_
Guest





PostPosted: Mon May 29, 2006 3:55 pmMay 29, 2006    Post subject:

actually that is a different company than EyeGlassesWorld Cool


Ye Olde SelectSpecs Forum


SelectSpecs -> customer review#topic228
AuthorMessage
admin
Site Admin


Joined: 31 Dec 1969Dec 31, 1969
Posts: 25

PostPosted: Thu Aug 07, 2008 10:47 pmAug 07, 2008    Post subject: customer review

An individual sent me an email asking to post their experience in the forums. They sent the following:

Quote:
I cannot recommend Selectspecs. My glasses came on time and the price seemed right. However, upon opening the packaging, there was a very strong, offensive chemical odor accompanying the glasses. I ‘aired them out’ for two days, but could still smell them across three rooms in an open air apartment. I must say that after 2-3 days, the airborne odor had diminished some. But later, after wearing the glasses for about an hour, the odor was on my skin and hair. Since there is only a 7-day time for returns, I emailed the problem and returned the glasses, asking the company to check for toxic paint: this company ships direct from Hong Kong, so I worried about China’s record for substituting toxic chemicals in order to hold down costs. Otherwise, I asked them to replace the glasses as defective OR to return them to me with a full disclosure on the chemicals used in the preparation of the lenses. I suspect the photo-chromatic coating was the source of the odor. I got no satisfaction on any request. The customer service was borderline polite and stonewalled reasonable efforts to get what I had ordered. They came out ahead, keeping over $90 for which I have nothing to show for.

Try a different online company, my husband did and he got two great pairs of glasses stateside.
[/quote]

SelectSpecs -> Very Poor Customer service indeed, shame on Selectspecs#topic223
AuthorMessage
Lisalumps



Joined: 28 Jun 2007Jun 28, 2007
Posts: 1

PostPosted: Thu Jul 19, 2007 8:15 amJul 19, 2007    Post subject: Very Poor Customer service indeed, shame on Selectspecs

Mad

Ordered and paid for my glasses on 28th May and waited until 14th July to receive them from Selectspecs.

In the meantime they have been most unhelpful bordering on rude to me.

My glasses are Miss Sixty so I have had at least 10 people comment on them and ask where I got them and I told them not to buy from Selectspecs.

Hope they are happy that by treating me the way they have they will lose business from anyone who asks me.

SelectSpecs -> Happy with Purchase#topic45
AuthorMessage
clearvision



Joined: 18 Aug 2006Aug 18, 2006
Posts: 3

PostPosted: Fri Aug 18, 2006 1:17 pmAug 18, 2006    Post subject: Happy with Purchase

I found this forum before I purchased my online glasses and therefore wanted to add my reviews too. I bought two pairs, one of which was from SelectSpecs.

They took 16 days to arrive in Canada after placing my order. Not too shabby and in line with what others seem to be waiting.

I paid $38.00 Canadian and of course it comes with all the coatings. The frames are your basic plastic lens which you can find in any spectacle store. I would have had to pay about $170.00 more to get them in a hour around here. The prescription is perfect and the lenses and frames are fine.

I will only be wearing them to watch TV or drive, so I am extremely pleased with the glasses and would not hesitate to buy again.

I also like that you have to sign for the glasses. SelectSpecs states on their website that they are responsible for the glasses until you sign for them. This means if they go missing in the mail, you will not have to cut your losses.

The order status did not change on the website for me and they predicted weeks longer than it actually took. I received an invoice on the day that it had shipped telling to expect the glasses within 5 to 10 days and I received them 5 days later. Monday shipped, Friday received.
clearvision



Joined: 18 Aug 2006Aug 18, 2006
Posts: 3

PostPosted: Tue Mar 20, 2007 2:30 pmMar 20, 2007    Post subject: Another great purchase

Just wanted to update this site with the results of our latest purchase. I wanted to buy another pair and I convinced (or rather wore down) my husband to get a pair for himself.

The first pair I bought were plastic frames, but we went metal and semi-rimless this time. Wow...these glasses do not look cheap. Maybe the $500.00 pairs I've seen in the windows of the high-end frame stores might be a bit better, sure, but for the difference in price, you could get a new pair a year for the next 10 years from SelectSpecs and still be ahead of the game in my opinion.

I was leery that perhaps I just lucked out on my first order, but if anything, the second order was even better. They handled two different prescriptions beautifully and they were shipped out a week later and arrived to me from start to finish (England to Canada) in just 15 days.

Purchase with no fear I say.
Noucom



Joined: 29 May 2007May 29, 2007
Posts: 6

PostPosted: Wed May 30, 2007 2:24 pmMay 30, 2007    Post subject:

recently purchase a pair of them for testing, hopefully i get my hands on it any days now..


Ye Olde SpecsOnTheNet Forum


SpecsOnTheNet -> SpecsOnTheNet email bounces#topic215
AuthorMessage
BinkyM



Joined: 29 Jan 2007Jan 29, 2007
Posts: 1
Location: New York, NY

PostPosted: Mon Jan 29, 2007 5:10 pmJan 29, 2007    Post subject: SpecsOnTheNet email bounces

I've been trying to reach SpecsOnTheNet since the 20th, but all my messages to them keep bouncing, saying:

Quote:
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

orders@focusfix.com
(ultimately generated from sales@specsonthenet.com)
unrouteable mail domain "focusfix.com"


The glasses I'm interested in are several hundred dollars, and I have no intention of buying them if I can't even type with the people at SpecsOnTheNet. I've done a WHOIS on both specsonthenet.com and focusfix.com looking for addresses on another domain I might use, but no such luck. Has anyone got a suggested alternative email address? I haven't been able to find the glasses I'm looking for elsewhere.

Oh, wait: better idea! The glasses I'm interested in are "Trend Occhiali DX13." If you know of another online retailer who carries them, then the hell with SpecsOnTheNet and their stupid mail server. If I can't get through to them, I can go around them! If I can give my money to someone else, someone who's paying attention to customer support, that'd be tres cool!

Thanks for any tips!


Ye Olde VALUEglasses Forum


VALUEglasses -> Has anyone tried to contact the authorities?#topic31
AuthorMessage
RayRay
Guest





PostPosted: Sun May 28, 2006 8:57 pmMay 28, 2006    Post subject: Has anyone tried to contact the authorities?

Hi! Whew! I'm glad I found this forum and EyeglassRetailerReviews.com - b/c I was about to order a set of glasses (actually 2 sets!) from VALUEglasses.com
Needless to say I did not thanks to this site and forum.
My only other question - has anyone tried to contact the appropriate authorities? I hate to see people getting ripped off...we all work hard for what we do and try to be cost conscious consumers - but that's no reason to get ripped off...

Anyways - thanks to all and to the site master of EyeglassRetailerReviews.com

I've got some glasses coming from Goggles4U so I definitely want to contribute a review when my glasses come in!
Thanks!
Ray

VALUEglasses -> Received Refund ...#topic30
AuthorMessage
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Fri May 05, 2006 5:27 amMay 05, 2006    Post subject: Received Refund ...

... from my credit card company, not direct from ValueGlasses.

After waiting 6 weeks for my glasses, I disputed the charge with my credit card company. I sent them a copy of my order confirmation, copies of emails sent to ValueGlasses (no reply received), and the phone numbers I tried to call (which were not in service).

I received an immediate response saying something like 'we've credited your account ... but may reverse this based upon a response from the merchant'.

So, I'm in "wait and see" mode. I don't want to buy more glasses until I'm sure the refund is definite.

It's a shame. I really liked the frame/lens combo I'd ordered. Oh well, maybe I'll find something better elsewhere.

VALUEglasses -> ValueGlasses a SCAM#topic28
AuthorMessage
Ian
Guest





PostPosted: Sat Apr 29, 2006 8:51 amApr 29, 2006    Post subject: ValueGlasses a SCAM

Ordered glasses online - they stole my credit card money but I never got my glasses and they never contacted me. Their phone number went to a modum and they never replied to my emails.

VALUEglasses -> ordered 6 weeks ago no glasses how do i get my money back???#topic24
AuthorMessage
Lisa331
Guest





PostPosted: Sun Apr 23, 2006 4:32 pmApr 23, 2006    Post subject: ordered 6 weeks ago no glasses how do i get my money back???

This is the most terrible online shopping experience ever! I bought a pair of glasses about 6 weeks ago and I have not received them yet. I tried to call them at least 20 times and no one ever answered. I also emailed over a dozen times but nobody replied. Horrible experience and I am not sure how to get my money back!
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Mon Apr 24, 2006 7:40 amApr 24, 2006    Post subject:

If you paid by credit card or PayPal, file a complaint. I've done this a few times (mostly eBay + PayPal) over the past few years, and got my money back every time but one (when PayPal found in my favor, but since the seller's account was empty PayPal couldn't refund my money).

If you paid by check or money order, I don't have any suggestions.

I have the same problem as you: 5 weeks, no glasses, and no contact from the seller. What number do you have to call? I've tried the following numbers; both were out-of-service on Friday afternoon: (818) 232-7427 and (818) 268-8068.

The delay doesn't bother me, but being unable to contact the seller does. ValueGlasses, are you listening? People are going to see all these complaints and choose to buy elsewhere.
lisa331
Guest





PostPosted: Mon Apr 24, 2006 3:28 pmApr 24, 2006    Post subject: Thanks for the post

Hey jps, Thanks for your info. I paid by credit card and I just called my bank they say I can file for Fraud. Then I can get back my credits and they will go after the company. Well hope it's true.

I called all the numbers listed on their web and also the number shown on my credit card bill but nobody ever answered. Losing 40 dollars is not my major concern but I'm afraid the company will use my credit card info in illegal ways.

Anyways, keep me posted on when you get the glasses. I'll let you know if I get mine.

Lisa=)

VALUEglasses -> Ordered 5 weeks ago, no contact and no glasses ...#topic23
AuthorMessage
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Fri Apr 21, 2006 1:05 pmApr 21, 2006    Post subject: Ordered 5 weeks ago, no contact and no glasses ...

March 13: placed order Smile

April 14: sent polite email asking for approximate delivery date - received no reply Confused

April 21: different phone numbers appear on my order confirmation email and their website - called both and found they are "no longer in service" Mad

I know ValueGlasses is still in business; they continue to sell on eBay. Their feedback has been pretty poor lately, however.

Looks like I'll be filing a complaint with my credit card company. The bad thing is that I'm "stuck in a holding pattern" until either:
a) I get my glasses, or
b) I get confirmation that the charge has been reversed
Rolling Eyes

VALUEglasses -> value glasses customers beware!!!#topic5
AuthorMessage
2sillyac
Guest





PostPosted: Sat Feb 18, 2006 1:08 pmFeb 18, 2006    Post subject: value glasses customers beware!!!

Evil or Very Mad BEWARD if you are going to order from this company. I ordered in december and was told 10 days, that came and went, then finally after 3 attempts to contact them, they finally contacted me back. I was promised a free 2nd pair of glasses for my wait time. The next 10 days came and went!! Now i can't get ahold of anyone, their phone # box is always full so you can't leave a message and they don't answer your emails. I am thankful that i paid with paypal, because they finally reembursed me my money. So if you really need glasses, avoid this site!!!!!!!!! Idea
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Sun Mar 05, 2006 8:10 pmMar 05, 2006    Post subject:

Sorry to hear of your difficulty. I just had cataract surgery and need new glasses desparately, so I went to Lenscrafters (and I don't even want to THINK about how much they whacked me for lenses alone). Once I'm satisfied that my new prescription is OK (read on), I'll be purchasing more pairs online.

Going to a local retailer is no guarantee of quality, however. I got my lenses, and still uncomfortable with them 4 days later, went back and had them check them. I was told "they're three degrees off, which isn't much, but is enough to notice". So, I have to wait another week for more lenses. I hope they'll be better; if not, I'll have to go back to my doctor to figure out what's going on.

At least I've got one eye seeing 20/20 Smile
Guest
Guest





PostPosted: Mon Apr 10, 2006 10:57 amApr 10, 2006    Post subject: Problems with Valueglasses

Wish I'd found this site before I ordered. I also cannot get any response from them. Ordered 23 march and got quick confirmation of the order (and charge to my credit card). After 12 days with no further information, I started trying to reach them. No answer to emails, phone sounds like it is a fax.

I'm going to wait until I actually receive my CC bill; if I still haven't received, will get the CC company to deal with them.

Agree with the BEWARE warning, though I'm slightly heartened by the post from the person who received theirs in mid March.

EAM

VALUEglasses -> Valueglasses buying experience#topic16
AuthorMessage
Guest






PostPosted: Sat Mar 18, 2006 10:03 pmMar 18, 2006    Post subject: Valueglasses buying experience

I just got my glasses from valueglasses. It took about a month, but it finally arrived. I thought I would get my glasses in 10-15 days (as it says in the order confirmation email), but I think that since I ordered high-index 1.67 lenses it took much longer. Anyways, I'm just glad I got the glasses I ordered. It was the best price I could find for 1.67 lenses with the frames I wanted. Total price was about $75, which is almost equal to what some places charge for second-rate AR coating alone.

The quality of the glasses are very good. I bought these as a backup pair to my overpriced lindbergh rim titanium glasses that cost me $400 online, but these glasses I just got are very well made. True, I just got them, but I'm very impressed with the build quality from what I can tell. I actually see better with these glasses (same prescription as the more expensive pair), maybe it's just the shape of the frame? In any case, I'm extremely pleased with my purchase. I just wish valueglasses would've kept me in the loop about the processing time for my particular glasses/frame combo.

VALUEglasses -> ValueGlasses on eBay - cheaper than website for A FEW frames#topic13
AuthorMessage
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Wed Mar 15, 2006 8:50 amMar 15, 2006    Post subject: ValueGlasses on eBay - cheaper than website for A FEW frames

ValueGlasses sells A FEW of their frames on eBay, offering A FEW in Rx, at lower prices than their website.

Not many are offered, but check before you order through the website. The best deal seems to be $29.98 + $7.95 shipping for single-vision lenses with your choice of tinting or premium AR coating. Allowable prescriptions are Sphere up to 10 and Cylinder up to 2.

I discovered this while researching the seller prior to ordering. I can't take advantage since my prescription is "out of range" and I want transitions, so I just ordered through the website ($109.96 for transitions and premium AR - still a satisfactory price if the quality is good). I'll submit a review when I receive my glasses.

To find their eBay offerings: do an "advanced search", select "items by seller", and enter "valueglasses".


Ye Olde "Other Retailers" Forum


Other Retailers -> Highly recommend www.glassescrafter.com#topic38
AuthorMessage
deeplymadly



Joined: 19 Jun 2006Jun 19, 2006
Posts: 8

PostPosted: Mon Jun 19, 2006 5:28 pmJun 19, 2006    Post subject: Highly recommend www.glassescrafter.com

This site offers hi-index 1.61 as super thin lenses free, and more than 1000 frames, some of the frames really nice. the total price also very low, about 25 pounds you can already buy very nice glasses.
hund_



Joined: 30 May 2006May 30, 2006
Posts: 6

PostPosted: Tue Jun 20, 2006 10:40 pmJun 20, 2006    Post subject:

please state why you like them[did you buy glasses from them]

and quit spaming Cool
deeplymadly



Joined: 19 Jun 2006Jun 19, 2006
Posts: 8

PostPosted: Mon Aug 25, 2008 3:12 pmAug 25, 2008    Post subject: reviews on google checkout for glassescrafter.com

I was very pleased with my glasses and will definately purchase form you again in the future.
GlassesCrafter.com_Glasses_2008070913... more »
Mrs J H Rose 765626546480301 31 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008062923... more »
MR NICK HENDERSON 308653497478468 29 Jul 2008

Great, i got my glasses within a the time scale I was quoted, the glasses are correct and the percription is perfect
GlassesCrafter.com_Glasses_2008072713... more »
Mrs Joanna Ayliffe 428637136689371 12 Aug 2008

(no comment given)
GlassesCrafter.com_Glasses_2008071714... more »
Mr Keith Jarvis 324248866117005 2 Aug 2008

No problems, goods arrived as described and on time. Overall a good service and very good price !!
GlassesCrafter.com_Glasses_2008070616... more »
Mr S T Hall 455691985908105 22 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008071612... more »
A N Dunlop 558884227867112 1 Aug 2008

Its a shame that they don't appear to sell varifocals. Glasses are made in China and hence delivery takes a week or so. My glasses are well made and the prescription is correct.
GlassesCrafter.com_Glasses_2008072293... more »
Hugh Macmillan 618247200669375 7 Aug 2008

(no comment given)
GlassesCrafter.com_Glasses_2008062721... more »
Anne Harriss 724209600786747 16 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008071718... more »
COLIN HUTCHISON 151998470570070 13 Aug 2008

(no comment given)
GlassesCrafter.com_Glasses_2008072612... more »
Mr Iain Watt 667012591570692 11 Aug 2008

Brilliant communications and super service - Thank you!
Payment request from GlassesCrafter.com more »
Mrs M Deeley 426546666485476 25 Jul 2008

I have a really high prescription and the cheapest i've ever been quoted for lenses alone in england is £120. So to get a complete frame and lens from £30 is absolutly amazing! i've never use high street...
GlassesCrafter.com_Glasses_2008070814... more »
Miss G S Bramley 203638782923608 23 Jul 2008

I@m quite happy about that
GlassesCrafter.com_Glasses_2008080620... more »
mr r rys 931470912993094 22 Aug 2008

Good, fast service and quality glasses. Will use GlassesCrafter again!
GlassesCrafter.com_Glasses_2008062822... more »
Emma Akwah 320814146837492 15 Jul 2008

Great deal on a nice pair of glasses. Would definitely buy from again.
GlassesCrafter.com_Glasses_2008070216... more »
Clint Michael Coleto Suarez 750439565774104 24 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008071518... more »
miss s griffiths 722881642744495 2 Aug 2008

Brilliant - have already recommended site to chums
GlassesCrafter.com_Glasses_2008080413... more »
Miss A M Petre 824277687993860 23 Aug 2008

Overall excellent service.
GlassesCrafter.com_Glasses_2008072815... more »
MR IAN KEWLEY 212784380850264 14 Aug 2008

(no comment given)
GlassesCrafter.com_Glasses_2008070817... more »
Mr D O' Prey 454810521036987 28 Jul 2008

Used them 4 times and always had prompt delivery and good quality glasses
Payment request from GlassesCrafter.com more »
Mr A Peat 119299634593756 24 Jul 2008

Excellent. I am very pleased with the glasses, the service and the speedy delivery and will defnitely be recommending the site and purchasing again in the future. Kirstie
GlassesCrafter.com_Glasses_2008062984... more »
Mrs Kirstie Bedford 348179404366326 16 Jul 2008

(no comment given)
Payment request from GlassesCrafter.com more »
d mason 868474194444906 10 Aug 2008

(no comment given)
GlassesCrafter.com_Glasses_2008071945... more »
Johnathan Myers 418137481234713 7 Aug 2008

great glasses great service. I've used this company a few times never any problems.
GlassesCrafter.com_Glasses_2008080893... more »
Mr M F Boagey 612764546509687 23 Aug 2008

My only disappointment was not receiving the Emporio Armani glass case. When you purchase designer glasses the designer case should be included.
GlassesCrafter.com_Glasses_2008080610... more »
Caroline M Wright 273201130479723 21 Aug 2008

Really pleased with the service and the price and would definately buy again!
Payment request from GlassesCrafter.com more »
W Kenworthy 757131771130743 5 Aug 2008

I was always a bit sceptical buying glasses over the internet but Glasses Crafter has such a good service and good quality that I will buy my glasses from now on from this site.
GlassesCrafter.com_Glasses_2008071883... more »
Silke Maidens 466194918341224 2 Aug 2008

(no comment given)
GlassesCrafter.com_Glasses_2008080123... more »
Mark Norlock 905227307690351 25 Aug 2008

(no comment given)
GlassesCrafter.com_Glasses_2008080515... more »
Diana Rekos 415261458862724 21 Aug 2008

This is my second purchase from GlassesCrafter, they were a little slow in processing my order with a few e-mails passing back and forth but for quality and absolute value they cannot be beaten! My Hugo...
GlassesCrafter.com_Glasses_2008070721... more »
Mr J Reade 434729168019239 29 Jul 2008

I ordered two pair of single vision glasses from GlassesCrafter.com recently and I took delivery 13 days later and both pairs are brilliant.The service was excellent and at a very realistic price ,(50%...
GlassesCrafter.com_Glasses_2008072312... more »
KHIN M AYE 713364606842614 8 Aug 2008

(no comment given)
GlassesCrafter.com_Glasses_2008080812... more »
Nicholas Hunter 333016325862704 23 Aug 2008

brilliant, thanks
GlassesCrafter.com_Glasses_2008070223... more »
miss c murphy 423443172511952 21 Jul 2008

Have so far bought 2 pairs of glasses from them and cannot fault their quality and service. Remember these glasses come from Shanghi and the frames are very light and delicate but they are also good.
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MS MARY A WHITE 750098491856942 20 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008071819... more »
C Pearson 304044459710240 2 Aug 2008

(no comment given)
GlassesCrafter.com_Glasses_2008071236... more »
christian r. patno 406920623781286 1 Aug 2008

No problem! Will use this service again.
GlassesCrafter.com_Glasses_2008062717... more »
S E DAVISON 474087022888046 17 Jul 2008

I really liked the way one can shop for glasses through internet. The service is very good and the frame models are beautiful with a very large selection. I will definetly by again and encourage others...
GlassesCrafter.com_Glasses_2008070715... more »
Marusca Borg 568535027637989 29 Jul 2008

Veay pleased with my purchase, will use again, many thanks.
GlassesCrafter.com_Glasses_2008070319... more »
mrs j roberts 563784113113112 20 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008070417... more »
Mrs Aimee Letch 459052880231654 1 Aug 2008

Item received approximately 3 weeks after order. Well packaged and item as specified, would recommend
GlassesCrafter.com_Glasses_2008070122... more »
Darryl M Keane 238575458736342 20 Jul 2008

Excellent all round .Quick posting & good quality glasses
GlassesCrafter.com_Glasses_2008072216... more »
m hall 303260284376025 7 Aug 2008

the service was excellent for the tag heuer prescription glasses i purchased, they are excellent
GlassesCrafter.com_Glasses_2008071082... more »
mr r e jones 217280990432769 28 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008070322... more »
M A Evans 959089768449810 21 Jul 2008

Fast Shipping !!! Great pair of Glasses !!
GlassesCrafter.com_Glasses_2008071923... more »
Linda Wirth 245675868512956 5 Aug 2008

aA lovely pair of classes.Would use seller again
GlassesCrafter.com_Glasses_2008063093... more »
j c voysey 777825062480495 17 Jul 2008

Very good, and the product came very quickly.
GlassesCrafter.com_Glasses_2008080813... more »
Mrs S C Holden 608668016671910 23 Aug 2008

I was a bit concerened that the glasses were shipped on the 18th July and I hadn't received them until late on the 24th July but when I saw they had been shipped from Shanghai all was forgiven. Good quality,...
GlassesCrafter.com_Glasses_2008071001... more »
Mr Steven Hermann 772636576835390 26 Jul 2008

Glasses have arrived and I am very pleased with them.
GlassesCrafter.com_Glasses_2008062623... more »
Mr S Hemingway 447965749543998 11 Jul 2008

Glasses are great - will be placing an order for another pair as soon as I can!
GlassesCrafter.com_Glasses_2008070216... more »
Miss D T Elston-Green 709682926673120 21 Jul 2008

The service was excellent and the glasses were very good value for money. I will defenetly be using them again.
GlassesCrafter.com_Glasses_2008071916... more »
K Smith 631417870976709 4 Aug 2008

Excellent all round service. Highly recommended.
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MR HUSSAIN MALEK 252140675583718 16 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008072616... more »
Dean Swann 542317175962432 10 Aug 2008

huge choice of glasses,great prices,quick and cheap delivery! saved me a fortune! thankyou!
GlassesCrafter.com_Glasses_2008070611... more »
mrs s farish 165746319245901 22 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008062918... more »
christopher bartlett 721140288597692 19 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008063020... more »
Glenda Campozano 549843287296778 18 Jul 2008

couldn't be better, I was even given 10% discount that I wasn't expecting
Payment request from GlassesCrafter.com more »
P M CARTWRIGHT 551586720771856 18 Aug 2008

Superb service. Used before and would definately use again. The quality of the glasses are brilliant. My family have bought 6 pairs from Glasses crafter.
GlassesCrafter.com_Glasses_2008073013... more »
MISS KATIE HAMBLETON 764968550685802 16 Aug 2008

(no comment given)
GlassesCrafter.com_Glasses_2008071021... more »
mr l daniel 243280568900247 31 Jul 2008

received glasses after 16 days. I would have liked to have been informed as the readyness of my order,as I had no contact before the delivery.
GlassesCrafter.com_Glasses_2008073117... more »
Brian Twigger 210390225912112 16 Aug 2008

great service, really happy with the product and shipping - even though my delivery address was mixed up and it arrived to my home adress instead the one I asked to be delivered to.
GlassesCrafter.com_Glasses_2008080416... more »
Miss L Tomoryova 226267588872692 19 Aug 2008

My glasses arrived today & i am over the moon with them. My prescription is fine & i have a prism so worried that it might be off but they are perfect !!!!!!!! The finish on them is just as good as local...
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Miss F Wassell 172788450145970 25 Jul 2008

I am really satisfied with the store,it is reliable with immediate response to my mail requests and good ,more than value-for-price products.
GlassesCrafter.com_Glasses_2008070897... more »
P.KARAGIORGOS 640112436993080 25 Jul 2008

good communication through email, glassses are what you see. Made well, the delivery took a bit longer than i thought, as they tried a different method of delivery, but they did email with this
GlassesCrafter.com_Glasses_2008080914... more »
miss h a bradley 162370798320071 24 Aug 2008

Order as described and made to correct prescription. Quick delivery, excellent prices.
GlassesCrafter.com_Glasses_2008080414... more »
Laura Hayhurst 161956878441583 19 Aug 2008

verygood, efficient service. would recommend website to everyone.
GlassesCrafter.com_Glasses_2008072911... more »
miss l j barry 942441117109633 18 Aug 2008

service was great but i wasn't initially aware that the postage was 10-14 days if this was made clearer it would be easier to track my order but my problem was resolved really quickly and efficiently....
GlassesCrafter.com_Glasses_2008071023... more »
Miss Jessica R Au 763947704894126 28 Jul 2008

good easy system no worries
GlassesCrafter.com_Glasses_2008070123... more »
pamela brough 735407086191705 20 Jul 2008

The glasses arrived in exactly 12 days as stated in the email prior to my order, they were excellent in keeping in touch via email prior to the order as well.
GlassesCrafter.com_Glasses_2008070615... more »
olusegun Ajose-Coker 853553859710708 26 Jul 2008

the service was outstanding, my glasses were delivered within 7 days, i will definately use again and would highly recommend to family and friends
GlassesCrafter.com_Glasses_2008072222... more »
miss wendy l storer 247624677092242 7 Aug 2008

(no comment given)
GlassesCrafter.com_Glasses_2008071614... more »
MRS E A ROTHWELL 513602821642365 1 Aug 2008

Good value and product choice. website was easy to use and make the order.
GlassesCrafter.com_Glasses_2008070322... more »
Alan Layton 105518326204505 20 Jul 2008

Really pleased with the glasses
GlassesCrafter.com_Glasses_2008071523... more »
Mr A G McDonald 965309585716895 31 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008080463... more »
D J McCallum 873336532543200 20 Aug 2008

(no comment given)
Payment request from GlassesCrafter.com more »
mr r f buxton 618341496088744 5 Aug 2008

The order was process was simple and easy to follow. The helpful tips at the side of the screen for entering your prescription correctly was really useful. Glasses arrived as promised within 10 days and...
GlassesCrafter.com_Glasses_2008073010... more »
Miss M K Grout 201342383939116 14 Aug 2008

The glasses turned out beautifully and the prescription is just right.. the shipping took a lot longer than expected!!
GlassesCrafter.com_Glasses_2008063018... more »
Mary Kate McDowell 910551044408739 27 Jul 2008

Very good
GlassesCrafter.com_Glasses_2008070410... more »
Mr Andrew J Harrison 716670677563259 25 Jul 2008

Good but takes longtime. I ordered expensive lenses and my wife ordered the basic lenses. Both look and the weight appear same for me. Tinted prescription glasses are too expensive.
Payment request from GlassesCrafter.com more »
Dr Prabhat R Lakkireddi 740944076015087 13 Aug 2008

Quick Delivery No Hassle and really Nice Glasses.
GlassesCrafter.com_Glasses_2008071615... more »
Miss Marsha Godwin 365095817588790 1 Aug 2008

I would recommend buying from this site! Took about two weeks or so to get my glasses. Only criticism is they didn't respond to my emails.
GlassesCrafter.com_Glasses_2008071116... more »
Daniel Frisbie 421330604112956 30 Jul 2008

Astonishing Value, Vision Express wanted £320 for the same frame with Non Reflective Lenses. I got them here with super slim lenses aswell for £68 all inc!
GlassesCrafter.com_Glasses_2008070220... more »
Mr LP Banford 659280089040288 18 Jul 2008

They are very fast with email responses to questions. When ordering Tinting for custom sunglasses there is no way to order it directly off the website so a 2nd payment just for tinting is needed. There...
Payment request from GlassesCrafter.com more »
Jeffery Coran 124100949704949 16 Aug 2008

experience was good however the glasses are fake
GlassesCrafter.com_Glasses_2008071416... more »
mr raja m asif 944717299818168 1 Aug 2008

I wish I had been told that the glasses would take 2 weeks to arrive and that they were coming from china. I just assumed that international shipping was available for international buyers. It should be...
GlassesCrafter.com_Glasses_2008062620... more »
Miss A George 235405256367821 12 Jul 2008

Good
GlassesCrafter.com_Glasses_2008071821... more »
gerald sexton 157890776129811 2 Aug 2008

The glasses are excellent its just the delivery time but what can you expect when coming from Hong Kong. Would definately use again
GlassesCrafter.com_Glasses_2008063020... more »
Mrs L C Dewhurst 200412254247874 18 Jul 2008

Very impressed with process and with general communication and would purchase products again. Have a small issue with lenses but will see how they deal with it.
Payment request from GlassesCrafter.com more »
S J Reeves 226255086010351 25 Jul 2008

Great price and a good product...thanks
GlassesCrafter.com_Glasses_2008071823... more »
Mohamed K Shah 338388380984455 7 Aug 2008

satisfactory
GlassesCrafter.com_Glasses_2008070323... more »
MRS M M WILKINSON 400914204619071 21 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008072218... more »
Miss M A Stacey 826921049046575 7 Aug 2008

Good value for money. Glasses arrived within 10 working days of placing order. Having a uk address on the web page is a bit misleading as orders sent from china.
GlassesCrafter.com_Glasses_2008071519... more »
Mr D B LLOYD 608321186138231 31 Jul 2008

The customer service was odd...they were helpful but would often send me an answer to a question I had not asked.
GlassesCrafter.com_Glasses_2008070519... more »
Miss A Currell 959808946059225 21 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008072119... more »
Matthew R Ackred 445844576961056 8 Aug 2008

product quality and price were excellent but delivery was quite slow
GlassesCrafter.com_Glasses_2008071222... more »
darren k lightfoot 660427743494709 28 Jul 2008

(no comment given)
GlassesCrafter.com_Glasses_2008071713... more »
Mrs J B Taylor 765713693786990 1 Aug 2008

Great, the shop spotted a problem with my prescription and checked it. The delivery was quick and the glasses are what I wanted. I am keen to order more from them but the frames are currently sold out...
GlassesCrafter.com_Glasses_2008071811... more »
Ms Lisa J Casey 910909985900913 7 Aug 2008
deeplymadly



Joined: 19 Jun 2006Jun 19, 2006
Posts: 8

PostPosted: Mon Aug 25, 2008 3:20 pmAug 25, 2008    Post subject: glassescrafter

* http://www.squidoo.com/glasses - A list of recommended online
glasses retailers, listing a load of trusted sites. I would expect
them to have checked out their recommendations to some degree before
creating the article.

* http://www.netmums.com/coffeehouse/s...d.php?t=155672

* http://ask.metafilter.com/65748/Maki...acle-of-myself

* http://ask.metafilter.com/62289/Perc...ecommendations

* http://www.flickr.com/search/?q=glas...22134608%40N04

* http://forums.moneysavingexpert.com/...html?p=9311905 - Mainly
pointing to MrsTom's post on that one

* http://www.thestudentroom.co.uk/show...06&postcount=5
deeplymadly



Joined: 19 Jun 2006Jun 19, 2006
Posts: 8

PostPosted: Tue Aug 26, 2008 4:38 amAug 26, 2008    Post subject: GlassesCrafter.com review google checkout

(no comment given)
GlassesCrafter.com_Glasses_2008071713... more »
Mrs J B Taylor 765713693786990 1 Aug 2008

Great, the shop spotted a problem with my prescription and checked it. The delivery was quick and the glasses are what I wanted. I am keen to order more from them but the frames are currently sold out...
GlassesCrafter.com_Glasses_2008071811... more »
Ms Lisa J Casey 910909985900913 7 Aug 2008

Well done GC. Glasses as expected good fit and to prescription.
GlassesCrafter.com_Glasses_2008073181... more »
Mr Nigel C Tombs 808925823295376 16 Aug 2008

Very good no problems encounterd.
GlassesCrafter.com_Glasses_2008080917...

Other Retailers -> greateyeglasses.com#topic227
AuthorMessage
westhedog



Joined: 07 Jul 2008Jul 07, 2008
Posts: 1

PostPosted: Mon Jul 07, 2008 12:12 pmJul 07, 2008    Post subject: greateyeglasses.com

I recently ordered from greateyeglasses.com and it took about 10 days to get my glasses. I was impressed. They are no better or no worse than any glasses I've purchses for 3 or 4 times.

I did a test on a cheap $14.99 pair and because they were cool, my wife just ordered a few.

I highly recommend.

Other Retailers -> LBW Eyewear ( lbweyewear.com )#topic226
AuthorMessage
hanusted



Joined: 25 Jun 2008Jun 25, 2008
Posts: 1

PostPosted: Wed Jun 25, 2008 2:36 pmJun 25, 2008    Post subject: LBW Eyewear ( lbweyewear.com )

Crying or Very sad
I bought these glasses at LBW Eyewear on Jan 17, 2007.

1 WR058 Rimless Stainless Steel Frame @ $ 40.85=$ 40.85
PD=64, OSsphere=-2.25, OScylinder=-0.25, OSaxis=30, ODsphere=-1.75, ODcylinder=-0.75, ODaxis=99, LensType=1.59 Poly Carb Lenses (+ $ 9.95), LensTint=No Sun Tint Selected, FrameColor=Gun Metal Colored Frame, ARCoating=AR Coating (+ $ 4.95)

Subtotal: $ 40.85
Taxes: $ 0.00
Shipping: $ 6.50 (USPS First Class)
------------------------------------------
Total: $ 47.35

After one of the lenses shattered, I had them checked out by Pearl Vision and was told the lenses are cheap plastic. The lenses were to be Poly-carbon. LBW Eyewear refuses to admit they shipped cheap lenses. No replacement, no communication, stay away from this outfit.

Other Retailers -> framesdirect.com#topic22
AuthorMessage
Mikeie
Guest





PostPosted: Thu Mar 30, 2006 1:20 pmMar 30, 2006    Post subject: framesdirect.com

Has anyone done business with framesdirect.com.?
The reviews on resellerratings.com are all very positive.
The site has a Frame Finder virtual try-on program in which you can upload your own photo and then see how frames any of their thousands of frames look on you.
Cay
Guest





PostPosted: Wed Apr 05, 2006 12:42 pmApr 05, 2006    Post subject: Frames Direct

I liked the virtual try-on, until I realized my face was too small for the frames. The size frame that looked good in a store was 6-8 mm larger on my virtual face. Be sure of your size before ordering from anyone.
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Fri Apr 07, 2006 6:12 amApr 07, 2006    Post subject: Re: choosing a frame/lens

Re: choosing a frame/lens

I've ordered and received 3 pairs online so far. The frame/lens were exactly what I wanted in all cases, so I must be doing something right Laughing. Here's my story:

When I started looking online, I had no idea what size frame/lens to order. I just knew that I look best in a rectangular-shape lens.

First, I learned to read the printing on the inside of my old frames. For example, my "newest" pair says 53-18-150. That means the lens width is 53mm, the bridge is 18mm, and the temple length is 150mm.

The temple length of 150mm is larger than most found online. But since the ear pieces were bent at almost a right angle to fit me, I knew I could go down to about 135mm safely.

Looking at the last few pairs I'd purchased, I found that the smallest lens width was 50, and this was also the pair I liked the least. So, I immediately restricted my search to lens widths of 50+, preferably higher.

Lens height isn't printed on the frame (at least it wasn't on any of mine). To determine lens height, I downloaded and printed the "measuring your pupillary distand" PDF from 39dollarglasses.com. There is a 150mm "ruler" inside that you can use to measure lens height. NOTE: If your frame has no information printed inside, you can use this ruler to determine your lens height and width, and to estimate the temple length. I found that the lens height on my "newest" pair was 28mm. One "old" pair I have where I felt the lens height was "too small" measured 24mm.

Now, I had all the information I needed: I want rectangular lenses, width low to mid 50's, height in the high 20's, a temple length of 135-150mm, and a bridge of about 18mm. For sunglasses or transition lenses, larger lenses are better.
Noucom



Joined: 29 May 2007May 29, 2007
Posts: 6

PostPosted: Tue Jun 12, 2007 1:22 pmJun 12, 2007    Post subject:

so jps, how is the quality from this store? I am looking to buy a designer pair from them.

Other Retailers -> nuglasses#topic92
AuthorMessage
virg45



Joined: 18 Dec 2006Dec 18, 2006
Posts: 1

PostPosted: Mon Dec 18, 2006 2:13 pmDec 18, 2006    Post subject: nuglasses

I have looked at quite a few sites and www.nuglasses.co.uk looks good, has anybody used them?

Other Retailers -> EyeBuyDirect#topic26
AuthorMessage
chank



Joined: 25 Apr 2006Apr 25, 2006
Posts: 3

PostPosted: Wed Apr 26, 2006 9:42 pmApr 26, 2006    Post subject: EyeBuyDirect

Anyone know anything about this retailer? When I google for various glasses related text, then I see a lot hits related to this site, but all adverts and PR. I can't find a review anywhere, although they do have a lot of testimonials and the press releases on their site.
admin
Site Admin


Joined: 31 Dec 1969Dec 31, 1969
Posts: 25

PostPosted: Fri Apr 28, 2006 10:05 amApr 28, 2006    Post subject:

Someone sent me an email me a couple weeks ago asking about them, so I'll paste what I replied to them.

Quote:
I did a little searching, but there seems to be very info about them available. This WHOIS info about their domain is as follows:

Registrant:
Roy Hessel
7 Hashoftim St.
Hetzelia, 46447
Israel

Registered through: Cheap-DomainNames.com
Domain Name: EYEBUYDIRECT.COM
Created on: 13-Aug-05
Expires on: 13-Aug-15
Last Updated on: 05-Mar-06

Administrative Contact:
Hessel, Roy roy_hessel@hotmail.com
7 Hashoftim St.
Hetzelia, 46447
Israel
+972544323408

Technical Contact:
Hessel, Roy roy_hessel@hotmail.com
7 Hashoftim St.
Hetzelia, 46447
Israel
+972544323408

Domain servers in listed order:
YNS1.YAHOO.COM
YNS2.YAHOO.COM


As you can see, the registrant appears to be from Israel, where I'm guessing the company must be based (despite Bethesda, MD 20814 being shown on their contact page, possibly a US office). They registered their domain for 10 years, which is usually a good sign but the domain is still quite new. The testimonials and first "press release" on their web site are all dated February/2005 which seems a little strange, since the domain shows creation in August/2005. Either they transferred registrars and ended up with a new "created" date, or they're trying to make it look as though they've been around for longer than they really have.

I tried searching the BBB, but there doesn't seem to be any information about them there. I also wasn't able to find any forums or newsgroups where anyone had mentioned having any sort of experiences with them.

Ordering from eyebuydirect.com would probably be a little risky, for the simple reason that you'd probably be one of the first people placing an online order from them. They could be a great company, or they could be terrible, and there's really no way to know without hearing the experiences of others, which won't happen until they've had the time to develop a customer base.

If you do decide to order from them, I'd suggest contacting them first and asking some sort of a question (even if it's as simple as "how much would shipping be to Canada"). That will at least give you an idea as to their response time, and might possibly give you a hint as to the level of customer service.

If you really like the frames you're considering, then it may be worth giving them a try. Just make sure, as with all online purchases, that you don't spend more than you can afford to lose if things go sour.


So far, I haven't heard anything at all about EyeBuyDirect.com aside from the one inquiry, in addition to your post here.

As far as "testimonials" and "press releases" go, I probably wouldn't put a heck of a lot of weight into them, since they can be faked with relative ease. There's rarely ever a way to know for sure, so I usually tend to ignore them and rely more-so on word-of-mouth (if someone has a bad experience, it often doesn't take long for them to find a forum or other avenue to tell others about it). Your best bet is probably to wait and see what experiences others do have. Unfortunately, EyeBuyDirect being relatively new, it might take a little while.

Be sure to let us know how things go if you do try them out.
Roy Hessel
Guest





PostPosted: Sat May 27, 2006 1:20 pmMay 27, 2006    Post subject: EyeBuyDirect.com - my eyeglasses company

Dear friends,

My name is Roy Hessel. I do own the domain and am currently the Chief Operating Officer of EyeBuyDirect Inc. The company has been established and operating since 1995, in Bethesda Maryland. I appreciate the genuine interest in our company, and I would like to assure you that the feedbacks and testimonials on our site are 100% genuine. At EyeBuyDirect.com, we are making our best efforts to truly revolutionize the eyewear market and to allow everyone to own one or several pairs of glasses at reasonable prices--unlike what's customary in the industry. Yes we are a relatively new online store, but our expertise is draws from over 20 years in eyeglasses retail. In a relatively short time we have been successful in serving thousands of satisfied customers. We hope you will be one of them; see for your self.

Kindest Regards,

Roy Hessel

CEO www.EyeBuyDirect.com
jasn8692@yahoo.com
Guest





PostPosted: Thu Jun 01, 2006 3:19 pmJun 01, 2006    Post subject: eyebuydirect.com

I ordered from this company and now I'm afraid I might have made a mistake. According to their website, your order should arrive within 10 days, well mine hasn't. It's been well over 10 days and nothing yet. $56.80 might not be a lot to some people, but when you're on a tight budget, it's a lot. I sent an e-mail to Mr. Hessel regarding my lack of satisfaction just a few minutes ago. I'll keep you posted on the results.
jasn8692@yahoo.com
Guest





PostPosted: Tue Jun 06, 2006 3:44 pmJun 06, 2006    Post subject: eyebuydirect.com

Well, it's June 6th and I still don't have the eyeglasses I ordered on may 18th. Also, I have not gotten a response from any person at eyebuydirect.com I'll say that's poor customer service. I sent them another e-mail a few minutes ago. See what happens.

Very dissatisfied!
yarosh



Joined: 22 Jun 2006Jun 22, 2006
Posts: 2

PostPosted: Thu Jun 22, 2006 5:09 amJun 22, 2006    Post subject: But I am !

I dont know who posted the above message,
but I must say -
I made my first order from that site at march, was positivelly surprised by the service & quality of the product ( I made small order just in case...)

and then order 3 glasses more, one as a present.
Im highly satisfied! recommended to some friends, and here around I know about 2 more people that ordered and go their prescription eyeglasses.

so as to me - I dont need more eyeglasses in the near future, but would have bought from eyebuydirect for sure if I needed.

Rosha Beninga
Michigan
Guest






PostPosted: Sun Jun 25, 2006 7:34 pmJun 25, 2006    Post subject: Re: But I am !

Glad to hear about a positive experience. How long did it take for your glasses to arrive?
Thanks!


yarosh wrote:
I dont know who posted the above message,
but I must say -
I made my first order from that site at march, was positivelly surprised by the service & quality of the product ( I made small order just in case...)

and then order 3 glasses more, one as a present.
Im highly satisfied! recommended to some friends, and here around I know about 2 more people that ordered and go their prescription eyeglasses.

so as to me - I dont need more eyeglasses in the near future, but would have bought from eyebuydirect for sure if I needed.

Rosha Beninga
Michigan
yarosh



Joined: 22 Jun 2006Jun 22, 2006
Posts: 2

PostPosted: Thu Jun 29, 2006 1:15 amJun 29, 2006    Post subject: eyebuydirect prescription eyeglasses purchases

Took them 1 week to arrive.

Other Retailers -> glassescrafter.com#topic35
AuthorMessage
deeplymadly



Joined: 19 Jun 2006Jun 19, 2006
Posts: 8

PostPosted: Mon Jun 19, 2006 5:25 pmJun 19, 2006    Post subject: glassescrafter.com

This site offers hi-index 1.61 as super thin lenses free, and more than 1000 frames, some of the frames really nice. the total price also very low, about 25 pounds you can already buy very nice glasses.
hund_



Joined: 30 May 2006May 30, 2006
Posts: 6

PostPosted: Tue Jun 20, 2006 10:41 pmJun 20, 2006    Post subject:

please state why you like them[did you buy glasses from them]

and quit spaming Cool
deeplymadly



Joined: 19 Jun 2006Jun 19, 2006
Posts: 8

PostPosted: Wed Jun 21, 2006 6:36 amJun 21, 2006    Post subject:

hund_ wrote:
please state why you like them[did you buy glasses from them]

and quit spaming Cool


They offer the free super thin 1.61 lenses, spexmaniac offer free super thin lenses as well, but their frame not so beautiful, and the style of frame of glassescrafter.com quite nice, not so expensive when considering price, style and lenses together, I have compared several online store and find this one is the most impressive.
deeplymadly



Joined: 19 Jun 2006Jun 19, 2006
Posts: 8

PostPosted: Wed Jun 21, 2006 6:42 amJun 21, 2006    Post subject:

and most online store claim theire price as 10 pounds or 15 pounds, but in fact when you choose a decent frame, in most cases, the price will be over £25, and after you set lenses to your frame, another 20-30 pounds will be added. But at Glassescrafter.com , you can buy a fashionable glasses with super thin lenses at the price of £25 only. That's the most important, no extra money on lenses, and frames look nice.
deeplymadly



Joined: 19 Jun 2006Jun 19, 2006
Posts: 8

PostPosted: Wed Jun 21, 2006 6:52 amJun 21, 2006    Post subject:

i like their site, it looks really cute, the best interface among online eyeglasses store, highly recommend you to have a look. I aleady oder one pair from them
http://www.glassescrafter.co.uk/Product/en-US/Detail/1451.aspx
admin
Site Admin


Joined: 31 Dec 1969Dec 31, 1969
Posts: 25

PostPosted: Sun Jun 25, 2006 2:36 amJun 25, 2006    Post subject:

Please refrain from posting the same message in every forum, as they will be moved to this one, or deleted entirely. In addition, the 39dollarglasses, optical4less, and goggles4u forums are for talk about those retailers in particular.

Thanks.

Other Retailers -> globaleyeglasses.com#topic10
AuthorMessage
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Tue Mar 07, 2006 6:16 amMar 07, 2006    Post subject: globaleyeglasses.com

While I wait for Lenscrafters to grind my lenses properly (I hope) so I can verify my new prescription is OK, I continue to look for on-line sites and figure out what I'm going to order.

This morning, I ran across globaleyeglasses.com. Based in USA (adress in Georgia, a couple of photographs of their facility), frame+lens+USA shipping starts at $20. This is, of course, for "bare bones" eyeglasses. Scratch coat, anti-glare, tinting, etc. are all extra. No extra charge for high astigmatism (I have -3.25 in one eye, so this is something I look for).

The web site seems incomplete. There are a few broken links. Frame selection is limited. But I'm considering a plastic frame as backup Rx sunglasses, and what they have might fit the bill.

My biggest complaint is their lack of lens height information. It's hard to judge from a picture alone; give me the numbers and I know what's being offered.

Other Retailers -> myopticalshop.com#topic9
AuthorMessage
jps



Joined: 03 Mar 2006Mar 03, 2006
Posts: 24

PostPosted: Sun Mar 05, 2006 7:59 pmMar 05, 2006    Post subject: myopticalshop.com

Ran across a new one while playing around tonight ... myopticalshop.com. Didn't have time to look at it in detail; here's some basic info:

- Prices are in dollars and euros, and there is mention of customs fees, so I assume their production facilities are outside the USA.
- Smaller selection than other sites, but what's there looks good.
- Prices seem to be about the same as 39dollareyeglasses, at least at first glance.
- Large selection of lens sizes for rimless eyeglasses, and the selection process is much easier then Zenni's.