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Online Eyeglass Retailer Information and Reviews

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VALUEglasses

"for the best value and quality eyewear"
http://www.valueglasses.com

Warning: There have been a considerable number of reports where individuals have ordered glasses from VALUEglasses, have not received them, and have been unable to contact the company. I would not recommend purchasing from them at this point in time, as there seems to be a high risk involved.

In the event that you have ordered from VALUEglasses, I recommend that you document all means of trying to contact them, and file a dispute with your credit card company if you do not receive your glasses. In most cases, the credit card company will reverse the charge. Also be sure to contact me at eyeglassretailerreviews@gmail.com and let me know.


Introduction

VALUEglasses is located in California (USA). Pricing in USD. They display a phone number, address, and email address on their information page. They accept Visa, Mastercard, American Express, Discover, and Paypal as methods of payment.


Impressions

VALUEglasses isn't one of the most popular online retailers, but they do have a decent web site, albeit a little plain. Their pricing seems to be quite good, starting at $24.98 for a basic pair of single-vision frames/lenses. Basic bi-focals start at $49.98. Shipping is an additional $6-8. Frame selection is quite high, lens selection slightly above average.

A BBB search from search.bbb.org shows VALUEglasses as having a rating of "F" with 3 unanswered complaints.


Pricing

due to the pricing scheme (separate prices rather than "&" pricing for different lens materials), this price chart is for the cheapest frame/lens combo in each category.
Single Vision   Bi-focals   Progressive  
Plastic 1.56 High Index $24.98 Flat Top $49.98 Basic $89.98
Polycarbonate 1.59 High Index $34.98 Rounded $49.98 Transition Lenses $109.98
Plastic 1.61 Extra High Index $39.98 Blended $79.96    
Plastic 1.67 Ultra High Index $59.98 Executive $89.96    
Plastic Transition Lenses $74.98        
AR Coating &$6.98
Premium AR Coating  +$19.98
Solid Tint (gray green brown blue yellow orange purple pink) (20% 50% 90%)  +$6.98
Gradient Tint (gray green brown blue yellow orange purple pink) (20% 50% 90%)  +$8.98
   
Shipping (US)  +$5.95
Shipping (International)  +$7.95

Single Vision frames/lenses come to $30.93 to the US, $32.93 Internationally. Bi-focals are $55.93/$57.93, and Progressives $95.93/$97.93 after shipping.



Website Ratings

Category Rating Details
Website Acceptable The website is very plain, but useable. Categories are set up nicely, but browsing through the frames requires a lot of scrolling. On the plus side, the pictures are quite clear, and after selecting a frame, a close up picture becomes available. There is a lot of general information on the frames and lenses but it must be accessed through the information section of the website. It would be nice if the information could be easily accessed via a popup box or similar from the actual order page.
Selection Good Metal, Plastic, Titanium, Bifocal, and Progressive are the categories, with subcategories such as Rimless, Semi-Rimless, Bendable, and Fullrim.
Frame Info Good Prominently displayed frame dimensions are given. Pictures are clear. Color can be selected.
Lens Options Good Anti-scratch, UV protection, and polished edges are all included for free. AR and Tint are given as options which are less than $10 each. More options are offered with Single Vision lenses, which can be bought in Polycarbonate, or various high index materials. Transitions are offered for both single vision and progressive lenses.
Value Good Basic frames and lenses with anti-scratch are offered for slightly over $30 shipped. Going with Polycarbonate lenses only adds $10 to the price. AR isn't included, but only adds $7 which is a reasonable price (although it would be nice if it was included, since it brings the basic pair close to $40 after shipping). All in all, pricing seems very reasonable.


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